Uzma Shafqat

Uzma is Customer Driven to the max ! She puts on her coat, no matter how cold and raw the weather, goes to the car and GETS THE JOB DONE. She will not quit until it is done. The parts d She puts on her coat, no matter how cold and raw the weather, goes to the car and GETS THE JOB DONE. She will not quit until it is done. The parts department at Kelly is also the same. I thank Everyone at Kelly for their friendship and I delight in now having one of their Cadillacs again ! More

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I can honestly say this was the best experience I’ve ever had buying a car, and that is 100% because of Uzma at Kelly Cadillac in Pennsylvania. From start to finish, Uzma was professional, knowledgeable, pat had buying a car, and that is 100% because of Uzma at Kelly Cadillac in Pennsylvania. From start to finish, Uzma was professional, knowledgeable, patient, and genuinely caring. She listened to exactly what I wanted, answered every question clearly, and made the entire process smooth, stress-free, and even enjoyable. Uzma went above and beyond in every way — no pressure, no games, just honesty, transparency, and exceptional customer service. I felt respected, valued, and confident every step of the way. This is how car buying should be done. If you are looking for someone you can trust, who truly has your best interest at heart, ask for Uzma. She is outstanding, and Kelly Cadillac is lucky to have her. I will recommend her to everyone I know and will absolutely be back for my next vehicle. Thank you, Uzma, for an unforgettable experience! More

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Everyone there is friendly and helpful, and I have never had any problem with any service I have received. had any problem with any service I have received. More

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I have bought many vehicles from Kelly Cadillac the last several have been from Uzma. She is a pleasure to do business with. Extremely knowledgeable and helpful before and after the sales process and de several have been from Uzma. She is a pleasure to do business with. Extremely knowledgeable and helpful before and after the sales process and delivery. She is very quick to return phone calls if she is not able to answer. I enjoy doing business with Kelly Cadillac and especially Uzma and Jeff Kelly More

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This was the smoothest and best car buying experience I’ve ever had. Warm and welcoming, super professional, extremely knowledgeable. Uzma and everyone at Kelly Cadillac went above and beyond! I’ve ever had. Warm and welcoming, super professional, extremely knowledgeable. Uzma and everyone at Kelly Cadillac went above and beyond! More

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The staff at Kelly Cadillac was a pleasure to work with regarding the purchase of my new Cadillac XT5. Extremely kind and professional. I would highly recommend traveling the distance- I did! regarding the purchase of my new Cadillac XT5. Extremely kind and professional. I would highly recommend traveling the distance- I did! More

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Uzma was an absolute pleasure to work with! ! Highly recommended asking for her when you go!! ! Highly recommended asking for her when you go!! More

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I have purchased three vehicles from Kelly Cadillac, Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The own Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The owner makes it a point to get to know his customers. And my sales person, Uzma, cares enough to ask me about what is most important to me concerning my purchase. More

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The Kelly Cadillac dealership and team is the gold standard against which all car dealerships should be measured. The Kelly's have established a culture of professionalism, caring and customer suppor standard against which all car dealerships should be measured. The Kelly's have established a culture of professionalism, caring and customer support that is evident from first contact to last and, at all levels The moment you enter the sparkling glass doors and spacious showroom you are greeted with smiles and warmth. Helpfulness? no amount of questions are too many. No amount of visits too much. And wait till you see the waiting room goodies! If you're shopping for a Cadillac, please give them a visit. I'm sure glad I did! More

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We have purchased several vehicles from Kelly Cadillac in Lancaster. As always, we are very pleased with our most recent purchase. Uzma and the rest of the team were a pleasure to work with and made the car Lancaster. As always, we are very pleased with our most recent purchase. Uzma and the rest of the team were a pleasure to work with and made the car buying experience very pleasant. They went above and beyond to ensure we are happy with our vehicle. More

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