VINCENT CLARK | Page 2

it took them 4 hours to change a tire that had a buldge in it in it More

by ctran241 Verified Customer Verified Customer

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Vincent Clark is an asset to Legacy Buick. Vincent is an exceptional employee to have to deal with customers. He was very professional yet personable and respectful.to me and others. He l Vincent is an exceptional employee to have to deal with customers. He was very professional yet personable and respectful.to me and others. He listens and shows concern. On March 30, 2024, I had 2 new tires installed. Everything seemed great. After leaving the Legacy Buick, I noticed the tire light with ( ! ) had come on. "Service tire monitor system". On April 1, 2024 I was back at the dealership to find out I needed a tire sensor or sensors. I would come back another day. My question is this. Why after leaving the dealership for one thing, I have to go back to pay for a tire sensor or sensors? What happened to the tire sensor or sensors that I had?? And why wasn't this addressed the first time???? Now I have to go to Legacy Buick. again for something not my fault !! Help me understand this. Explain, help me out here. More

by DEBRARONQUILLE Verified Customer Verified Customer

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I always bring my car here for service and always pleased with the personal care and communication given to me. with the personal care and communication given to me. More

by damianro42 Verified Customer Verified Customer

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Everything got done just seemed long for an oil change. I made appointment but seemed it took long time for just an oil change I made appointment but seemed it took long time for just an oil change More

by gina Verified Customer Verified Customer

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Very considerate of my time and keeping me informed of the process of my truck getting repaired the process of my truck getting repaired More

by jasonb2296 Verified Customer Verified Customer

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The staff is very very friendly. Vince was very knowledgeable of what I needed the cost and I love going there for the experience they you like family Vince was very knowledgeable of what I needed the cost and I love going there for the experience they you like family More

by RAYMOSELY Verified Customer Verified Customer

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Customer service did not exist. No calls with any type of update. When I did call, the service was not available and didn't return any calls. I happen to call after a week and a hal No calls with any type of update. When I did call, the service was not available and didn't return any calls. I happen to call after a week and a half to find out my vehicle was ready but my service representative left early and did not notify me it was ready or even may be ready. I guess if I wouldn't have call, I would have had to wait another day. Also work was performed that I was not aware of. They did quote the correct price but did not provide details of all the work that would be performed. I will never do business with this dealership again for service or even to make any purchases. I would rather go to a dealership further away and may cost more to get the customer service I deserve. More

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My experience with the dealership and Vincent was nothing short of perfect! Perfect excellent and fantastic short of perfect! Perfect excellent and fantastic More

by RICHARDSONTRACE Verified Customer Verified Customer

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Good No Good good good good good good good good good good good good good good good good More

by 720blackngold Verified Customer Verified Customer

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Wonderful It was an easy experience. This was my 2nd time there and Vincent made it super eazu This was my 2nd time there and Vincent made it super eazu More

by Rachellesalone85 Verified Customer Verified Customer

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