Vad Lyadov | Page 8

They work like a team to make sure you get the best deal Good prices on the vehicles over all everything when easy and quick. Good prices on the vehicles over all everything when easy and quick. More

by USLOPEZ10 Verified Customer Verified Customer

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Vad and Bill both great during the sales process. Walked out with a lovely Audi Q7 in a couple of hours. I had a crazy schedule and they fit me in out with a lovely Audi Q7 in a couple of hours. I had a crazy schedule and they fit me in More

by BENNETT0123 Verified Customer Verified Customer

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Service department is a 10! Thank you Rick Westland and your team, The service and sales experience is fabulous. I will definitely recommend your team. your team, The service and sales experience is fabulous. I will definitely recommend your team. More

by BRIANC2207 Verified Customer Verified Customer

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It was all great UNTIL the paperwork was signed. Then everyone forgot what good customer service was! Also, had car troubles right off the lot. everyone forgot what good customer service was! Also, had car troubles right off the lot. More

by ROCCOCROSS16 Verified Customer Verified Customer

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Vad was helpful, personable & efficient. Our all around experience with Vad the day we purchased the vehicle was great & also dealing with Tom a few days later who helped us resolve a few iss Our all around experience with Vad the day we purchased the vehicle was great & also dealing with Tom a few days later who helped us resolve a few issues we'd not noticed before. More

by 3IN1OIL5255 Verified Customer Verified Customer

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I came into the dealership after Vad reached out about my inquiry. He was very easy to work with and I left with my dream car. inquiry. He was very easy to work with and I left with my dream car. More

by ZWCO Verified Customer Verified Customer

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Great service beginning to end including manager on duty and finance. Very happy and would recommend to family and friends. Process was simple and seemless. and finance. Very happy and would recommend to family and friends. Process was simple and seemless. More

by ALLENJHENRY Verified Customer Verified Customer

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No pressure, comfortable car shopping experience Test driving phase: My wife and I did a random walk-in and chatted with Vad for a couple minutes. We told him we were at the beginning of our buying p Test driving phase: My wife and I did a random walk-in and chatted with Vad for a couple minutes. We told him we were at the beginning of our buying phase and we just wanted to try an Atlas out to see what we thought. He didn't try to pressure us into buying that day or go into any long-winded spiel. Told us to enjoy the drive and then come back after we'd tried out all the competitor's vehicles if we liked the Atlas the best. Buying phase: Called up Vad and told him that we wanted to go with an Atlas. Again, we didn't feel pushed to get there right away. He told us when he'd be at the dealership and to stop by whenever was convenient to us. We went on a weekend and had our 2 year old with us and everyone at the dealership was friendly to her and showed her different cars while we got all the paperwork finalized. They also recognized that it's hard to do things like this with a kid in tow so they helped push things along quickly for us. They gave me a great trade-in deal on my old beat up car with high miles and worked with us to find the best terms for our loan. I never once felt like they were trying to upsell us or pull one over on us. Fincance paperwork phase: Craig Erickson went through all of the potential upgrades we could do without being pushy at all. He let us know which ones he thought weren't necessary and which ones he'd recommend. We declined all of them on the spot and he said that was fine but he'd strongly suggest going home and reading up on one specific upgrade. He also told us he'd give us a couple days in case we changed our minds. We went home and read up on the tire and wheel protection that he recommended and we decided that it was worth it so we were able to add that several days later. Overall, we couldn't be happier with the process at Luther Westside. More

by jontester Verified Customer Verified Customer

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Truck seems good so far. Sales people didn't even try to get my business. Made them an offer and they waited two days to call me back. Could have made the deal first visit and saved me two trips. Probably get my business. Made them an offer and they waited two days to call me back. Could have made the deal first visit and saved me two trips. Probably won't go back. Also,the detailing was terrible, could have done better myself. More

by Jhh1691 Verified Customer Verified Customer

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Neutral We had an issue getting our license plates ordered and delivered which resulted in us being pulled over by police. Also, a promise to help with a tra We had an issue getting our license plates ordered and delivered which resulted in us being pulled over by police. Also, a promise to help with a trailer hitch wasn’t kept. The buying process itself was fine. More

by Fred Verified Customer Verified Customer

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