Vadym Petrov

Overall, positive experience. Vadim was GREAT. He was prepared when I arrived, he was not pushy and was upfront and helpful with everything. I did not meet Michael. I did meet Vadim was GREAT. He was prepared when I arrived, he was not pushy and was upfront and helpful with everything. I did not meet Michael. I did meet with Joe who was a nice guy but I don’t think he really adequately explained the lifetime power train warranty or the extended bumper-to-bumper warranty clearly. His explanation about “buying down” my interest rate with the lender if I bought the extended warranty for $3,961 was confusing. Because it was late and I didn’t have time to think about it clearly, I agreed to purchase both. In retrospect neither of them made good financial sense for me. I attempted to cancel both and he told me that the power train warranty could not be cancelled so I am out $1,495 plus tax on that…I am not happy about that at all. The extended bumper to bumper warranty is being cancelled fortunately. Overall I am happy with my purchase and really liked working with Vadim. I just didn’t really appreciate Joe’s tactics regarding the warranties…it could be a simple misunderstanding and he was a nice enough guy. i think he was trying to do right by me. I just didn’t have adequate time to digest it all before signing the paperwork (which isn’t his fault). To be clear this isn’t a complaint against Joe. But I am not happy that the power train warranty isn’t refundable / cancellable. More

by elliot.michaelj Verified Customer Verified Customer

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Leased a mustang last year and came back to lease an aviator this month. Great experience and professional team. Vadym answered my many, many questions. Mike went out of his way to talk with me - eve aviator this month. Great experience and professional team. Vadym answered my many, many questions. Mike went out of his way to talk with me - even brought by two pups to pick up the Aviator. Great experience and very highly recommend. More

by windermerefp Verified Customer Verified Customer

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Vadym went out of his way to help us. After we purchased our new car, Vadym spent time going over all the buttons and screens so we felt comfortable with our new car. He us #1 in our ey After we purchased our new car, Vadym spent time going over all the buttons and screens so we felt comfortable with our new car. He us #1 in our eyes! More

by DWSHIDELER5 Verified Customer Verified Customer

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Easy transaction, price established upfront as I drove 1 hour, to purchase here, no low ball trade in tricks. hour, to purchase here, no low ball trade in tricks. More

by chris Verified Customer Verified Customer

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Professional team, greeted with friendly smiles, knowledgeable sales team, showroom clean. Family atmosphere and can tell the employees love their jobs. Questions answered and trusting atmosphere. knowledgeable sales team, showroom clean. Family atmosphere and can tell the employees love their jobs. Questions answered and trusting atmosphere. More

by debi.point Verified Customer Verified Customer

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Excellent customer service as always! Everyone went the extra mile to provide superior customer service. Everyone went the extra mile to provide superior customer service. More

by jenepher.woods Verified Customer Verified Customer

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Everyone was great and made the Process clear and easy! Would definitely refer your dealership. Would definitely refer your dealership. More

by bonniejkondas Verified Customer Verified Customer

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I have purchased all of my vehicles from Jarrett Gordon Ford for probably the last 15+ years, and I can honestly say I have never had a bad experience. This last purchase was another wonderful experienc Ford for probably the last 15+ years, and I can honestly say I have never had a bad experience. This last purchase was another wonderful experience and truly a team effort from Vadim, Michael Vasquez, Mike D’Amelia, Jeff Ryan, and Will Jarrett. I could not have felt more comfortable—or a little more pampered—with all of them working together to make sure everything came together. They went above and beyond to get the deal done before closing on the last day of September, making sure I didn’t miss out on all the incentives. I truly appreciate everyone taking the extra time and effort to make it happen. After 15+ years of doing business with them, I can confidently say that Jarrett Gordon Ford continues to earn my business and my recommendation. If you’re looking for a dealership where you can feel comfortable, valued, and taken care of, I highly recommend Jarrett Gordon Ford! 🚙❤️ Thank you again to Vadim, Michael Vasquez, Mike D’Amelia, Jeff Ryan, and Will Jarrett for making this purchase such a great experience! More

by lchalker Verified Customer Verified Customer

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Great job, didn’t act like a used car salesman. Good good good good job Good good good good job More

by chasecounter1 Verified Customer Verified Customer

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The best customer service I've ever received at a car dealership, from sales to finance. dealership, from sales to finance. More

by Chris Long Verified Customer Verified Customer

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