Val Salgado | Page 20

Responsive, upfront, quick, informative & accessible. Car was ready, clean, waiting area needs improvement, also accounting needs some streamlining. Overall satisfying experience Need better coordina Car was ready, clean, waiting area needs improvement, also accounting needs some streamlining. Overall satisfying experience Need better coordination between staff More

by idsdrjoshi Verified Customer Verified Customer

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Friendly, helpful service Antonio was a pleasure to work with, both friendly and informative. I appreciated his willingness to work rapidly through the buying process. Good ex Antonio was a pleasure to work with, both friendly and informative. I appreciated his willingness to work rapidly through the buying process. Good experience overall. More

by DK Verified Customer Verified Customer

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Overall a good experience Good prices. The dealer tried to tack on fees for various extra services -- but those were easy enough to remove with no complaints. My biggest con Good prices. The dealer tried to tack on fees for various extra services -- but those were easy enough to remove with no complaints. My biggest concern was for not caring much about my time. We ended up waiting over an hour to see the one finance guy. I picked up the vehicle another day. I'm not sure why they asked when I'd get there -- the car wasn't ready for almost two hours after that time. Overall it's been a decent experience. The folks were attentive and easy to work with. More

by JTLARKIN Verified Customer Verified Customer

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Knowledgeable and pleasant to deal with We had a great experience and got a great Jeep. The staff was very helpful and knowledgeable. We got a great deal and love our new Jeep Grand Cherokee We had a great experience and got a great Jeep. The staff was very helpful and knowledgeable. We got a great deal and love our new Jeep Grand Cherokee. More

by debbielynnem Verified Customer Verified Customer

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Great Experience Great experience during the whole process, Alexander Jugbe was very professional and knowledgeable. Best prices for CDJR in the Bay Area. Crazy deals Great experience during the whole process, Alexander Jugbe was very professional and knowledgeable. Best prices for CDJR in the Bay Area. Crazy deals going on right now for Black Friday! So hurry up and go get you one before they’re all gone! More

by Theyarewatching0726 Verified Customer Verified Customer

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Extraordinary Very professional , felt no pressure. Whole experience was very smoth and fast , best experience ever!!! Will definitely refer people , I didn’t think Very professional , felt no pressure. Whole experience was very smoth and fast , best experience ever!!! Will definitely refer people , I didn’t think I would walk out with a new car and they made it possible ! More

by indyguerrero75 Verified Customer Verified Customer

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Great Deal Dealership worked out a great deal with me and spent a lot of time with me to go over the deal and come to a good mutually beneficial agreement. Sales Dealership worked out a great deal with me and spent a lot of time with me to go over the deal and come to a good mutually beneficial agreement. Salesmen Ahmad was very nice and helpful and I recommend asking for him when going there. More

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Excellent customer service and professionalism from all! My experience and interaction with all involved in my purchase (from the Sales Reps - Daniel, through the financial specialist -Bobby) exemplified exc My experience and interaction with all involved in my purchase (from the Sales Reps - Daniel, through the financial specialist -Bobby) exemplified excellent customer service overall! More

by BB Verified Customer Verified Customer

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No response to messages left for managers or GM Not up to the standards of MOPAR CDJR. Very disappointing service throughout the dealership. I am better off going to Walnut Creek CDJR. I have never Not up to the standards of MOPAR CDJR. Very disappointing service throughout the dealership. I am better off going to Walnut Creek CDJR. I have never had this much trouble getting parts and keys that were promised on my vehicle when purchased. Yet to get either of these issues solved. Big mistake using this dealership with “better” prices and horrible service. More

by THEA_JANYLLE Verified Customer Verified Customer

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Easy, Breezy, Done Deal I did not think that I would be able to get a car from dodge but I thought I’d try. From the time that Tish called me about my online inquiry to the I did not think that I would be able to get a car from dodge but I thought I’d try. From the time that Tish called me about my online inquiry to the time I sat down with Antonio I felt no pressure with attempting to get a new car. Despite my doubts Tish assured me that Antonio would take care of me. And Antonio assured me that I would be leaving with a car. I thought to myself yeah right I’ve heard this before from other dealers and I left as I came on foot lol. But Antonio and the sales manager Val worked really hard to get me a deal. The head honcho Of the sales department I forgot his name even came to greet me and assure me that they will take care of me. I have never met a bunch of Car Salesmen that were so sure of themselves until I met the salesman at Dodge San Leandro. When Antonio advised me that everything went through I didn’t believe him I was in shock I just knew it was some bad news that came with it but no only good news. I have challenged credit but I got the best interest rate and down payment that I’ve ever had in my life! I also got the car I wanted with the Blacktop package included. Wow just wow these people are amazing and they are not just looking to get a sale they wanted to make sure they took care of me and that I was happy and I was. Ideas also worked hard to get me a good interest rate and he explained all of my numbers in detail he is awesome and caring as well. Thanks to Antonio I now own a 2019 Charger GT Blacktop. I will definitely be making a social media post to shout Out San Leandro Dodge! I will be sending over my family and friends as well! Awesome team and they all work as one I couldn’t have had a better experience. More

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