Valerie Andrada
Valerie Andrada at Mossy Toyota
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Valerie Andrada

Finance Manager

Mossy Toyota

4555 Mission Bay Drive
San Diego, CA 92109

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9 Reviews
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9 Reviews

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9 Reviews of Valerie Andrada

September 10, 2023

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Employee Rating

I had an outstanding experience at Mossy Toyota when purchasing my 2023 Toyota Tundra. Luis, my salesman, went above and beyond to ensure I got the exact truck I wanted. The fact that they drove to Simi More

by Jon Munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Baker, Thomas Seely, Luis Lopez , Steven L

Sep 12, 2023

Mossy Toyota responded

I am happy to hear that Luis and our team went above and beyond to help you get the truck you wanted Jon. We do our best to streamline the process and get you on the road as quickly as possible. We value your business and appreciate you choosing Mossy. Enjoy your new Tundra. Happy driving! Gina Gonzalez Director, Customer Relations

May 17, 2021

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Employee Rating

Rude, Amateurish, dishonest when she wants to change your original signed contract then threatens to take your car back, should be in a horror movie. More

by nigelrstratton
Customer Service
Friendliness
Recommend Dealer
No
May 17, 2021

Mossy Toyota responded

5/17/2021 I am sorry to hear that you are upset. Our finance department does their best to make our customers experience as smooth as possible. Unfortunately, our banks sometimes make decisions that alter the original terms of the contract based on our customers credit history. By no means, do we ever want you to feel harassed or inconvenienced, but we are responsible for that car until all of the final paperwork is done with your credit union. If you would like to discuss further, I am happy to speak with you. I can be reached at ginag@mossy.com Gina Gonzalez Customer Relations Manager

October 15, 2018

Dealership Rating

Thanks Gina and Valerie! Come back today on Monday 10/15/2018. Gina and Valerie got my case, and resolved it very quickly. Thank you Valerie and Gina! ----- Loc More

by Loc Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Gonzalez , Dylan

February 24, 2018

Dealership Rating
Employee Rating

Greatest purchase experience ever! Thankyou Mossy Toyota! Easiest experience that I have ever had! Dylan did outstanding job and EVERYTHING was like he told me. He went above and beyon More

by Ir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Dillon, Dylan Reece

February 19, 2018

Dealership Rating
Employee Rating

Don't deal with Valerie Andrada The last Saturday, my wife and I went to mossy Toyota to get a new car. We were so excited to see which deal would fit best for us but we had to deal More

by Angrycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

January 28, 2018

Dealership Rating
Employee Rating

Great experience The Sales associate took the time to find the vehicle I love. The associate found everything I wanted in a vehicle. I’m very happy with my purchase. More

by George123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William Dennison

September 04, 2017

Dealership Rating
Employee Rating

Excellent experience Valerie and Harley helped me purchase my new car! They were amazing and answered all of my questions. I would recommend you see them if you want to pu More

by Danneyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Harley Sherr

Sep 05, 2017

Mossy Toyota responded

Thank you for the feedback and 5 star rating! It's great to hear val and Harley provided excellent customer care during your buying experience. Congrats on your new car! Have fun! Warmly, Karla Dutt Customer Relations Manager

August 17, 2017

Dealership Rating
Employee Rating

Excellent job I was so impressed with mossy toyota, the customer service it was friendly and also the price of the car incredible. specally finicing department amaz More

by Kingben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 09, 2017

Dealership Rating
Employee Rating

First car buying experience I have never purchased a vehicle before or even wrote a review but I had to this time because I felt like I was taken care of and had an amazing first More

by Guamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hasan Imam, Percy Settle

Apr 10, 2017

Mossy Toyota responded

Hello Guamee! Thank you for feedback on your recent visit with us! It's terrific to hear that Percy, Valerie, and Hasan all gave you exceptional customer service. We're thrilled to have you part of the Mossy Family and we hope to see you soon! Best, Karla Dutt Customer Relations Manager 858 581 4000 x 11243

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