Valerie Weddermann

I must say that this was one of the BEST experiences that I've had purchasing a vehicle. Though I came later in the evening, I was very pleasantly greeted. Sales Consultant, Herb Coates was simply the best. I've had purchasing a vehicle. Though I came later in the evening, I was very pleasantly greeted. Sales Consultant, Herb Coates was simply the best. He was very personable, patient, and professional. He took time to talk with me and introduce me to others. When manager, Mickey T. saw me in Herb's area, he came right over, shook my hand, and welcomed me to the establishment while, at the same time, wishing me well and showed care about my experience. Then, Valerie in Financing made me feel good about signing my name...LOL. She took special care in explaining, as well as showed care to me as not only a consumer but also as a person. Though I know everyone, at that time should have been ready to go home, at no time did I feel rushed or pushed to do anything that I didn't or wouldn't have wanted to do. Everything was done very timely and in a pleasantly efficient manner with respect and consideration. This is a TOP-NOTCH location, and they represent the BRAND very well. I have been spreading the word that this is the place to come. Thank you for my experience!!! More

Report | Print

This was my second time purchasing a used car from Mercedes-Benz of Fredericksburg, and once again, the experience was top-notch. Justin Van Hoven went above and beyond to ensure that the car met all Mercedes-Benz of Fredericksburg, and once again, the experience was top-notch. Justin Van Hoven went above and beyond to ensure that the car met all our needs. From the very beginning, he was incredibly responsive to my emails, answering all my questions before we even stepped into the dealership for a test drive. Justin was easy to talk to, relatable, and genuinely invested in making the process as smooth as possible. He stayed late, worked with us to get the car fully detailed, provided a second key, and even made sure we left with a full tank of gas—small but meaningful touches that truly set Justin and this dealership apart. If you're looking for a stress-free car buying experience with a team that truly cares, I highly recommend Mercedes-Benz of Fredericksburg—and definitely ask for Justin! More

Report | Print

DON'T TAKE YOUR MONEY TO THIS DEALERSHIP! ! THEY ARE RACIAL PREJUDICE!! I bought a C300 from them, but something happened with the payment, instead of them reaching out to discuss the issue. T ! THEY ARE RACIAL PREJUDICE!! I bought a C300 from them, but something happened with the payment, instead of them reaching out to discuss the issue. They sent a vague text message and never expressed the urgency. My car was reported stolen by the dealership. Less than 5 hrs later, I was stopped, and my vehicle was seized. I spent a whole month reaching out to inquire about my vehicle and my property. These people evaded my calls and emails. I had to have a friend pose as a buyer to get someone on the phone. Without any evidence, these people are trying to pursue Felony charges against me. I highly doubt if I were a different race that this would have happened. Not because it's Fredericksburg, VA, but when staff pulls me aside, while at the dealership, and tells me that their colleagues are racially prejudiced there's a problem. So, I want this dealership to think long and hard about how they will proceed. Because I'm not a nobody and I refuse to accept any charges from a vehicle purchase gone bad. You have you vehicle, keep it, but give me my property that was illegally retained More

Report | Print

Mercedes Barnes was my sales consultant and she provided phenomenal customer service. I will refer my friends and colleagues to her for their vehicle purchases. phenomenal customer service. I will refer my friends and colleagues to her for their vehicle purchases. More

Report | Print

Mercedes Barnes! !!!! EXCELLENT sales person! Walked in and car she thought I would like was ready and parked up front! Looked at a few but bought the car she had pi !!!! EXCELLENT sales person! Walked in and car she thought I would like was ready and parked up front! Looked at a few but bought the car she had picked out! Quick and friendly and wonderful to work with! Valerie Wedderman did financing and papers within minutes! VERY organized and great to work with! Special THANKS to this Mercedes dealership! They have taken care of us for years . Stacy Clark. In the service department has always been available for every question! Great bunch of people and great leadership!!!! More

Report | Print

Excellent experience dealing with Rich Tippey! He made the buying experience in today’s market enjoyable. He made the buying experience in today’s market enjoyable. More

Report | Print

Excellent customer service. Methodical. Questions response explained quickly. Ensured all questions answered when asked. Friendly, courteous, and welcoming. Methodical. Questions response explained quickly. Ensured all questions answered when asked. Friendly, courteous, and welcoming. More

Report | Print

Antoine Richardson is the best sales man. I got a dream come true benz and all the features i wanted. I will recommend him always. I got a dream come true benz and all the features i wanted. I will recommend him always. More

Report | Print

Courteous, excellent customer service. Will highly recommend this dealership to others. Antoine is very knowledgeable and customer oriented. Will highly recommend this dealership to others. Antoine is very knowledgeable and customer oriented. More

Report | Print

Antoine and the team were fabulous! They went out of their way to meet my needs. Thanks Antoine for outstanding service, staying late and going the extra mile!! Thanks to Ryan for mak They went out of their way to meet my needs. Thanks Antoine for outstanding service, staying late and going the extra mile!! Thanks to Ryan for making it work and Valerie for kind and great service! A please sure to work with!! More

Report | Print