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Vander Urzua
Vander Urzua at Mazda of Claremont
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Vander Urzua

Salesperson

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Vander Urzua

May 13, 2024

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Employee Rating

Their msrp on new cars is higher than others and they give you a slight discount to act as they are the good people but they are lying to you. Beware of their fraud, prices set by mazda for new cars are More

by S.HASSAANALI
Recommend Dealer
No
Helpful
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May 13, 2024

Mazda of Claremont responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

April 18, 2024

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Employee Rating

Great experience, Vander was very helpful, professional and friendly. I really enjoyed my experience and will highly reccomand to a friend. More

by andreadelfanti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Vander. Please let us know if there's anything else we can do for you.

April 08, 2024

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Employee Rating

Mr. Urzua was very patient, professiona, helpful and very nice. We were happy he tried his best to get us everything we wanted. More

by anaceci22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri, George Mejia , Ram Tehrani

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Apr 08, 2024

Mazda of Claremont responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! Please let us know if you have any questions.

April 05, 2024

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Employee Rating

Customers are not greeted, receptionists desk is always empty. Car salesmen sit at desks, and ignore you. Salesmen are rude unless you automatically accept their deal. Try to upsell you. I would head to ki More

by JELASCO210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arash Himmat

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Apr 05, 2024

Mazda of Claremont responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

March 22, 2024

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Employee Rating

Place is clean, staffs are respectful, negotiated price is better than we expected and sales was done professionally. More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ershadi, Charlie Lagua, Augie Gonzales, Riza Amiri, Miguel Ramirez, Francisco Hernandez, Julissa Banuelos, Armando Garcia-Fuentes , Ram Tehrani

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Mar 25, 2024

Mazda of Claremont responded

It's absolutely great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate your recommendation!

March 03, 2024

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Employee Rating

Very polite and professional staff. Very clean facilities. I enjoyed everything about this place. Very happy More

by sreyes732
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat

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Mar 05, 2024

Mazda of Claremont responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Arash and Vander! We'll be sure to let them know to keep up the good work.

November 21, 2023

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Employee Rating

I'm 74 years old and a Vietnam Veteran, . my experience with your team at Claremont MAZDA was uplifting, exhilarating and highly pleasing. Honestly that is an understatement. More

by tyronefordhamsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri , Kylon Theus

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Nov 22, 2023

Mazda of Claremont responded

Thank you for your great review and for spreading the word! All of us at Mazda of Claremont are happy to help! Please don't hesitate to call with any questions and thank you for your service.

Nov 23, 2023

tyronefordhamsr responded

Once again I'd like to extend my personal thanks to your entire team at MAZDA of Claremont. For their outstanding Customer Service support. A Special Thanks to your Internet Manager; Mr. Kylon Theus.

October 30, 2023

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Employee Rating

They were very helpful and caring from the moment I arrived. They answered any questions I had reassuring me I got the best deal possible. I'm very happy with their customer service and attention to de More

by yvettev82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri , Anita

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Oct 30, 2023

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Anita and the team. Please let us know if there's anything else we can do for you.

Oct 30, 2023

yvettev82 responded

Thank you guys for all your support and understanding of my situation. I am very satisfied with your teams effort in giving me exactly what I needed. You guys are the best! Hugs! Have a wonderful day!

October 15, 2023

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Employee Rating

Very Impressed with the professionalism at this dealership, it made the car buying experience the best I've ever had. More

by HOSERMAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 16, 2023

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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