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Vanessa Gonzalez

Overview Reviews (111) Inventory (235)

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Vanessa Gonzalez

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8

111 Reviews

Overview Reviews (111) Inventory (235)

Languages Spoken

English

Spanish

4.8

111 Reviews

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111 Reviews of Vanessa Gonzalez

October 09, 2025

Dealership Rating

Employee Rating

Great service. Quick work time. Vanessa is the best to work with and lets you know ahead what needs to be done and the cost. Also like the sheet that lets you know Quick work time. Vanessa is the best to work with and lets you know ahead what needs to be done and the cost. Also like the sheet that lets you know the condition of the car parts. Coupons are a great incentive to use the service center. More

by gallay424

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

The New Babylon Honda responded

Hi Gallay424, Thank you for your kind words! We’re thrilled to hear Vanessa provided excellent service and kept you informed every step of the way. It’s great to know the condition sheet and coupons added to your experience. We appreciate your feedback and look forward to serving you again! — The New Babylon Honda Team

October 08, 2025

Dealership Rating

Employee Rating

The team were professional and courteous. Everything went well. That's all I can add. Everything went well. That's all I can add. More

by COMP2NITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur, Steven Ferchak, Vincent Caccavale

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Oct 14, 2025 -

The New Babylon Honda responded

Hi COMP2NITE, Thank you for taking the time to share your experience! We’re glad to hear our team was professional and courteous, and that everything went smoothly. We appreciate your feedback and hope to assist you again in the future! — The New Babylon Honda Team

October 06, 2025

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Employee Rating

Very professional, and they listen to your concerns and make suggestions, especially if you are on tight budget. make suggestions, especially if you are on tight budget. More

by JenScala4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2025 -

The New Babylon Honda responded

Hi JenScala4, Thank you for your kind words! We’re glad to hear our team listened to your concerns and provided helpful suggestions, especially when working within your budget. We appreciate your feedback and look forward to assisting you again in the future! — The New Babylon Honda Team

October 04, 2025

Dealership Rating

Employee Rating

I had a very good experience in Honda and Vanessa was very good. She kept me informed with all the details and I got my car back service within an hour, very good. She kept me informed with all the details and I got my car back service within an hour, More

by Bnv0824

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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October 02, 2025

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Employee Rating

Abraham did a really great job checking me in, diagnosing the car, setting up a loaner car and the repair the car, setting up a loaner car and the repair More

by pinkcarnationhealer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abraham Castillo

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Oct 14, 2025 -

The New Babylon Honda responded

Hi pinkcarnationhealer, Thank you for sharing your experience! We’re glad to hear that Abraham provided great service from check-in to repair and helped make the process smooth with a loaner car. We’ll be sure to share your kind words with him! — The New Babylon Honda Team

September 10, 2025

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Employee Rating

Everyone were very helpful and understanding my needs, Explaining every questions i asked, I’m. Very satified with all. Explaining every questions i asked, I’m. Very satified with all. More

by MARIARR416

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur, Vincent Caccavale

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We’re so glad to hear that our team was helpful, attentive, and took the time to answer all of your questions. We’re thrilled you’re satisfied with your experience and look forward to assisting you again in the future!

September 07, 2025

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Employee Rating

Vanessa was very helpful and explained all my charges. She gave me a coupon also She gave me a coupon also More

by Ts1019

Verified Customer

Service Communication

Recommend Dealer

Yes

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that Vanessa was helpful and took the time to explain all your charges. It’s great that she could also provide a coupon—your kind words will be shared with her. We appreciate your review and look forward to serving you again!

August 20, 2025

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Employee Rating

The staff is pleasant and knowledgeable. They listened to my concerns and had my car fixed within a day They listened to my concerns and had my car fixed within a day More

by PIOWICZ187

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 25, 2025 -

The New Babylon Honda responded

PIOWICZ187, thank you for your review! We’re so glad to hear our team listened to your concerns and was able to get your car taken care of so quickly. At The New Babylon Honda, we always aim to provide knowledgeable, efficient, and friendly service, and we’re happy we could deliver that for you. We appreciate your trust and look forward to serving you again!

August 17, 2025

Dealership Rating

Employee Rating

Vanessa is very responsive and helpful. The check out receptionist was very courteous and professional The check out receptionist was very courteous and professional More

by shelleywinter6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Checkout Receptionist Miss Paez

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Aug 25, 2025 -

The New Babylon Honda responded

shelleywinter6, thank you for sharing your experience! We’re so pleased to hear that Vanessa was responsive and helpful, and that our checkout receptionist treated you with courtesy and professionalism. At The New Babylon Honda, we’re committed to providing excellent service at every step, and it’s wonderful to know our team made a positive impression. We truly appreciate your feedback and look forward to serving you again!

August 01, 2025

Dealership Rating

Employee Rating

Everyone is polite and professional. Making service appointments is a very simple process. Rescheduling is very convenient thank you Making service appointments is a very simple process. Rescheduling is very convenient thank you More

by MATTHEW_BELROSE07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur, Steven Ferchak

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Aug 09, 2025 -

The New Babylon Honda responded

Thank you, Matthew, for your kind words! We’re delighted to hear that our team’s professionalism and the ease of scheduling have made your experience positive. We look forward to continuing to serve you. If you ever need assistance, just let us know!

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