Vanessa Panasiuk
Vanessa Panasiuk at The New Babylon Honda

Vanessa Panasiuk | Page 6

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

Contact Me
4.8
133 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

133 Reviews

Write a Review

133 Reviews of Vanessa Panasiuk

March 22, 2025

Dealership Rating
Employee Rating

After we finished and I left with my car one of the girls tried to call me and left a message stating “ you just got serviced here we need you to urgently call us back “ I panicked when I saw it and called a More

by Mobriwaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melanie Betancur

Mar 22, 2025

The New Babylon Honda responded

"Hi Mobriwaddell, Thank you for sharing your experience with us, and we apologize for the confusion and frustration you experienced. We completely understand how receiving an urgent message could cause unnecessary stress, and that was certainly not our intention. We will review this communication process to ensure it’s more clear moving forward. We are also sorry to hear that your experience with the initial service was less than pleasant. We pride ourselves on providing excellent customer service, and we’ll work with our team to address this feedback. On a positive note, we’re glad to hear that our mechanics provided great service. Your feedback is invaluable as we strive to improve every aspect of our business. If there's anything else you'd like to discuss or if you need further assistance, please feel free to reach out to us directly." This response acknowledges the concerns, shows empathy, and reassures the customer that their feedback is being taken seriously.

March 14, 2025

Dealership Rating
Employee Rating

I was Very please with experience this time. Keep up with the good job excelente More

by BRASILERIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

The New Babylon Honda responded

Thank you so much for your kind words, Brasiléria! We're thrilled to hear that you had a great experience. We truly appreciate your feedback and will continue to work hard to maintain excellent service. Thanks again for choosing us, and we look forward to serving you in the future!

February 28, 2025

Dealership Rating
Employee Rating

Welcoming and comfortable experience. Spoke with agent quickly and was informed about what was going to be achieved More

by madibel1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 15, 2025

The New Babylon Honda responded

Thank you for your positive feedback, madibel1! We're so glad to hear that you had a welcoming and comfortable experience. It's great that you were informed and felt taken care of throughout the process. We truly appreciate your review and look forward to serving you again!

February 23, 2025

Dealership Rating
Employee Rating

Great service as always! I have been a customer for many years. Bought my first Honda here in 1996. More

by jlosecco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2025

Dealership Rating
Employee Rating

Nice clean waiting room the staff was very friendly the advisor Vanessa and Steve and the Robert the Mechanic great More

by Gadgetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Ferchak , Robert Sweeney

February 19, 2025

Dealership Rating
Employee Rating

My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur

February 17, 2025

Dealership Rating
Employee Rating

The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur, Steven Ferchak, Abraham Castillo , Kevin Falco

February 05, 2025

Dealership Rating
Employee Rating

Assisted by Vanessa who is always knowledgeable, explains work being done and always customer focused! Amazing staff member! More

by SRGSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

The New Babylon Honda responded

Thank you for taking the time to share your experience! We’re so glad to hear that Vanessa provided you with such great service. Her knowledge, clear communication, and customer-focused approach are exactly what we strive for, and we're lucky to have her on our team! We’ll be sure to pass along your kind words to her. If you ever need anything else, feel free to reach out—she’s always here to help!

February 01, 2025

Dealership Rating
Employee Rating

I always ask for Vanessa G to review the work the needs to be done and confirm price. She is always patient, kind, and professional More

by USVI4Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa has consistently provided you with excellent service. Her patience, kindness, and professionalism are exactly what we strive for, and it's great to know she’s been able to help with reviewing the work and confirming pricing. We truly appreciate your continued trust in her and our team!

January 30, 2025

Dealership Rating
Employee Rating

The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur, Steven Ferchak, Abraham Castillo , Kevin Falco

Feb 04, 2025

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

...
6
...

Dealership Inventory (192 Vehicles)

used 2023 Honda Civic car, priced at $24,000
2023 Honda Civic
used
Taffeta White exterior
Automatic
Front-wheel Drive
used 2023 Mazda Mazda3 car, priced at $19,500
2023 Mazda Mazda3
used
Jet Black Mica exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $27,845
2026 Honda Civic
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $32,570
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Chevrolet Equinox car, priced at $20,000
2023 Chevrolet Equinox
used
Iron Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $35,805
2026 Honda CR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive