Vanessa Radley
Vanessa Radley at Lia Toyota of Colonie

Vanessa Radley

Service Advisor

Lia Toyota of Colonie

2120 Central Ave
Schenectady, NY 12304

Contact Me
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rated
37 Reviews

I love my job and the people I work with! This makes it easy for me to be myself while setting a positive work environment for my co-workers. A smile can go a long way and I truly believe that it is contagious!

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

Customer Service

not yet
rated

37 Reviews

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37 Reviews of Vanessa Radley

March 29, 2025

Dealership Rating
Employee Rating

Best no hassle dealership Work to get what you want Not what they think you should have Go above and beyond to make your new vehicle purchase a happy moment More

by Mike was here
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2025

Lia Toyota of Colonie responded

Hi, Mike! Thanks for making our day with your terrific feedback on this experience. We're delighted our sales team made everything easy for you. We wish you all the best in your upcoming travels, from everyone at Lia Toyota.

March 06, 2024

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I received excellent customer service from both Vanessa and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be More

by Stefanie.kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Mar 07, 2024

Lia Toyota of Colonie responded

Stefanie, thanks for stopping by to share your 5-star review of Vanessa! We're glad she addressed your vehicle's repair process with plenty of communication and kindness. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

February 06, 2024

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Lia Toyota is great overall! I bought my first new vehicle here, and Tom Pottenburgh was so helpful. Honest and trustworthy. Service there is always well orchestrated and organi More

by thhanby
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Pottenburgh Pottenburgh , Naomi, service

Feb 06, 2024

Lia Toyota of Colonie responded

Thanks so much for mentioning how pleased you've been working with both Tom and Naomi. We're very grateful for your kind words, and your continued business. Safe travels until we may be of service again!

January 24, 2024

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I trust LiaToyota to keep my car safe and on the road. Vanessa Radley is a terrific service person More

by Joanfranchild
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Recommend Dealer
Yes
Jan 25, 2024

Lia Toyota of Colonie responded

Joan, Thank you so much for leaving Vanessa this incredible review! We are glad to hear that Vanessa took wonderful care of you and your automotive needs. We are happy to know that she was terrific. Please do not hesitate to let us know how we may be of further service to you.

January 18, 2024

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I went into the dealership because I had some leaking down the side of my car from the gas tank. It ended up that nothing was wrong they checked everything. Vanessa.Radley was wonderful. She is so perso More

by Carolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Lia Toyota of Colonie responded

Thank you, Carolle! We're pleased you had a great service experience with us, and that Vanessa and Steve made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 12, 2024

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Lia Toyota has always treated me very well. My car was purchased there, and I’ve brought multiple cars there for servicing over the years. Vanessa Radley has been working in the service departm More

by Matt T.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 12, 2024

Lia Toyota of Colonie responded

Matt, thank you for telling us why you like working with Vanessa! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

December 16, 2023

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My service professional Vanessa provided great service that got me in and out as quickly as possible and at the lowest feasible cost. No pressure to do things not absolutely necessary (yet.) More

by aaronbre
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Service Time
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Recommend Dealer
Yes
Dec 18, 2023

Lia Toyota of Colonie responded

Thank you for your positive review! We are happy to hear that Vanessa provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

December 05, 2023

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Always end up an Lia for one reason or another although I am from the Bronx. Thanks Vanessa for your help and cheerful spirit. You are the best in my book. More

by Needbos223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Lia Toyota of Colonie responded

Thank you so much for leaving Vanessa this positive review! We are glad to hear that Vanessa took great care of you and your automotive needs. We are happy to know that she was helpful and had a cheerful spirit. Please do not hesitate to let us know how we may be of further service to you.

November 17, 2023

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I bring my car to this dealership because I expect good work from the mechanics. I continue to come to THIS dealership primarily because of the care I get from the service coordinator, especially Vanessa R More

by csmgecko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Lia Toyota of Colonie responded

Thank you for recognizing Vanessa's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Vanessa and the Lia Toyota team may serve you.

October 26, 2023

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I always use Vanessa Radley as my trusted service advisor. Vanessa has always done right by me and has been honest with what services need to be done (critical) right away and which services can wai More

by Bill C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Lia Toyota of Colonie responded

Thank you for your fantastic review, Bill! We truly appreciate your continued business, and we're glad Vanessa has always taken such great care of you and your vehicle. Thank you for making Lia Toyota your #1 choice for service!

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