Vic Jones | Page 9

Fast and courteous to customers. Nice waiting environment. Friendly and attentive environment. Friendly and attentive More

by chinpham65 Verified Customer Verified Customer

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This was the worst car buying experience ever . One of the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed i the happiest moments of my life , turned out to be the most unpleasant! From the moment I came in I was told to leave because the dealership closed in 30 minutes. The unprofessional salesman up’d me knowing he had multiple customers . He was literally back & forth . The times he did come to me , everything was leave and come back tomorrow! I can literally write a book on how horrible this experience was . I was told to leave after waiting two hours on finance & told to come in the morning to finish up my paperwork. On top of that I insisted to stay , so they had no choice but to finish me up. Fast forward get into finance & I wanted lease but it was set up to buying . The process took at least 20 mins to get fixed . My salesperson told me it wasn’t possible to do because it was late & yet it was done. Herbert literally was being argumentative saying I said to buy when I know I said LEASE. Didn’t get out of there Until after 11. I noticed the car had scratches & mishaps on the vehicle. Herbert told me they didn’t that was just bugs & that the vehicle wasn’t detailed yet . Next morning I noticed that there was several scratches and mishaps . Yesterday he told me he would set up my appointment to get everything fixed & get my detail. He called me twice only to tell me about downloading the Mercedes & me app. Never once said anything about what we discussed on my vehicle. So I texted him about how I felt in a respectful way despite how I was treated and all he did was send a thumbs up emoji. I’m just honestly saddened by this dealership/experience. It’s so mind boggling to walk into a upscale & luxurious dealership to get treated like xxxx! More

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Bui was so nice to work with! He kept us informed and had the answers to all of my questions. He got me the car I had my heart set on. the answers to all of my questions. He got me the car I had my heart set on. More

by Alyson St. Germain Verified Customer Verified Customer

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Awesome experience! If I was still living in the area I would definitely go back. I will definitely refer friends who may be looking to purchase a Benz! would definitely go back. I will definitely refer friends who may be looking to purchase a Benz! More

by spencerm Verified Customer Verified Customer

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Ernie Debus was wonderful to deal with. He was & is always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of always polite, informative , very efficient & pleasant to buy a car through. I am a repeat customer because of the customer service & the product of Mercedes is top rated to me! More

by GAWAIND Verified Customer Verified Customer

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This is the BEST DEALER in the city. Stephen Macdonald made my experience well worth the visit and because of him, I’ll be back! made my experience well worth the visit and because of him, I’ll be back! More

by MIKEGIL3 Verified Customer Verified Customer

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Best car I have ever purchased in my life! Mike Tyson was kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just s kind and understanding in my budget needs! It was like we knew eachother for years! He definitely has made my life a little brighter and I am just so thankful 🥲 that he took the time out to help me find the car of my dreams! More

by REDHOTGURL4LIFE Verified Customer Verified Customer

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Steve Weigel called me after an online enquiry, he was extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car extremely helpful and friendly. Went above and beyond to help me get the car I wanted. Steve and the dealership were very efficient, and made my car buying process easy and convenient! Thank you Steve for my 4Runner!! Could not be HAPPIER More

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This dealership is nice well kept. The atmosphere is friendly. And they don't keep you long to purchase your car. Service does a good John friendly. And they don't keep you long to purchase your car. Service does a good John More

by Danielle Thomas Verified Customer Verified Customer

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Awesome as always!!! Herbert is the best! A1 service! He found the car I wanted ant it was a match made!!! I’m so excited thank you! found the car I wanted ant it was a match made!!! I’m so excited thank you! More

by angelique1 Verified Customer Verified Customer

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