Vic Jones
Vic Jones at Mercedes Benz of New Orleans

Vic Jones | Page 8

Finance Director

Mercedes Benz of New Orleans

3727 Veterans Memorial Blvd
Metairie, LA 70002

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126 Reviews
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126 Reviews

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126 Reviews of Vic Jones

August 28, 2021

Dealership Rating
Employee Rating

The sales person Mark was amazing! However, the car was presented to us with the interior still dirty after a detail cleaning two days later More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Monfette

August 23, 2021

Dealership Rating
Employee Rating

Great service and good selection of the vehicle. Kept me updated regarding the arrival as much as possible. I recommend Michael Williams to my friends More

by elkershmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Williams

August 11, 2021

Dealership Rating
Employee Rating

My experience was really good and both men made it worth it. All questions answered and no question was a poor question they answered them all. I felt great.. my purchase was great! More

by asia.thaggard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Williams

August 04, 2021

Dealership Rating
Employee Rating

My salesperson Warren was fantastic, really pleased with my sales experience. Vic was very candid and helpful in the finance department and my overall time at the dealership went very well More

by nantieau
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Purvis, Dennis Lee

July 24, 2021

Dealership Rating
Employee Rating

Insensitivity to people wouldn’t even agree to fixing a broken light on the suv service manger told us he would be putting the suv back on lot for more money More

by Angie Hall
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 30, 2021

Mercedes Benz of New Orleans responded

Thank you for your feedback. Our records indicate that we agreed to replace the reflector at our expense before you finalized the purchase of the vehicle. Also, Mr. Moret did say that he explained his position on the discounted price that you received due to added repairs that were optional to pass certification. The vehicle was priced on the internet before we made a decision to perform these optional repairs which we agreed would only be fair for the new owner not to incur within a year or so after the purchase of the vehicle. That affected the room for negotiation and was disclosed before you made the decision to purchase the vehicle. We are sorry that the price that you desired was not accepted. However, Mr. Moret did make an effort to enhance the deal that you received by including the replacement of the reflector. We appreciate you doing business with us and look forward to servicing your vehicle in the future.

July 20, 2021

Dealership Rating
Employee Rating

It was my first time shopping at that dealership. I I loves you all customer service. And Genie is awesome she was a good help. More

by cuteboydee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 16, 2021

Dealership Rating
Employee Rating

Great to work with and extremely knowledgeable. I worked with 2 different sales professionals over a month. Both made the process easy and it was the 1st time I've bought a car and not dreaded the he finan More

by fcaracci2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Debus, Katie Jackson, Jason Menesses , Austin Kemper

July 15, 2021

Dealership Rating
Employee Rating

Cancer caused me to sell my Mercedes for a less expensive car. I’ve been waiting for a gap refund 2 months now. Can’t get any help. The money sure would help with the medical bills. Extremely disappointed wi More

by Nola cry baby
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Warren Purvis

July 03, 2021

Dealership Rating
Employee Rating

I had a great experience. Warren was very helpful and pleasant. More

by bda2713
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Purvis

July 02, 2021

Dealership Rating
Employee Rating

Kind, professional. & personal. Dennis was very patient & informative. I like I was not pressured. Clay was very nice. Vic was exceptionally helpful & personable. More

by susanniette
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Moret, Dennis Lee

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