Vicki Catalan | Page 29

Entire staff was amazing! Thank you for a great experience! You all are a great team! Thank you for a great experience! You all are a great team! More

Print

Marvin, was very good and professional. He did great job. When I received a call from Shane in the Finance dept I would of walked away over the deal all over his pushy antic behavior. Yo He did great job. When I received a call from Shane in the Finance dept I would of walked away over the deal all over his pushy antic behavior. You could tell after I asked him politely I preferer not to talk on speaker phone. He proceeded to tell me why he needs me on speaker phone. I'm still not sure if he took me off of speaker phone. Then he proceeds to talk about an additional warranty and gap insurance he added. When I told him no to the gap insurance and the additional warranty. His domineer on the phone was noticeably disrespectful. He proceeded to tell me that's what everyone else does and do you even know what gap insurance is? More less I never really got a good explanation on the extended warranty, beside the cost. I was just happy to get off the phone with him honestly. I would like to add I did talk to Vicki a few times and she was very professional. I would like to note Marvin had everything in order and the process during pick up was smooth and fast. I still rated 5 Stars maybe Shane just had a bad day we all have at times. More

Print

Vicki worked with us to find us exactly what we wanted. When we picked up our new vehicle Vicki made sure we knew how to operate everything and walked us through setting up all our preferences. Everyone wa When we picked up our new vehicle Vicki made sure we knew how to operate everything and walked us through setting up all our preferences. Everyone was courteous and professional. More

Print

Expedient and precise even when I was at work, only a few pictures of my vehicle needed and everything else was taken care of. Just had to come in and sign some paperwork and done. pictures of my vehicle needed and everything else was taken care of. Just had to come in and sign some paperwork and done. More

Print

Very enjoyable experience; Dealership was casual, clean and comfortable (no ice cold a/c); Staff seemed very competent, friendly and helpful; Looking forward to a long-term relationship with this dealershi and comfortable (no ice cold a/c); Staff seemed very competent, friendly and helpful; Looking forward to a long-term relationship with this dealership; Would definitely recommend to others. More

Print

Vicki was great. She wasn’t pushy or impatient. She was very upfront and worked hard to get me the deal I needed for my budget. Sales Manager, Scott was great also. I She wasn’t pushy or impatient. She was very upfront and worked hard to get me the deal I needed for my budget. Sales Manager, Scott was great also. I just really appreciated both of them not being overwhelming and pushy when it came to trying to make a deal. More

Print

I’m impressed how Ryan does his very best to assist and treat me as an important customer on a very professional service. He makes sure the vehicle is checked in good standing before driving off the lot. treat me as an important customer on a very professional service. He makes sure the vehicle is checked in good standing before driving off the lot. Four Star Toyota are very awesome to deal with because they listen and work to my satisfying. Thank you Ryan and Four Star Toyota for your GREAT CUSTOMER and PROFESSIONAL SERVICE. HIGH 5 y’all!!!!! More

Print

Had a good experience they found the truck I wanted and was delivered quickly thanks very much was delivered quickly thanks very much More

Print

I can’t say enough about this dealership from the owner to the sales people. Vicki was so easy to work with, so responsive and I have never felt the transparency in pricing like I did with this purchase. to the sales people. Vicki was so easy to work with, so responsive and I have never felt the transparency in pricing like I did with this purchase. When speaking with the finance manager, I didn’t feel like I was being sold unnecessary buyups and was never pressured. I don’t like the car buying process but this was unlike any other time prior. Could not recommend this dealer and Vicki more - 10 stars! More

Print

Vicki was excellent & also helped with some quick guide info before I left. Best dealer experience I've had in over 45 years. info before I left. Best dealer experience I've had in over 45 years. More

Print