Vicki Catalan | Page 29

Vickie was very helpful and personable! She made the experience smooth and easy! She explained everything very well and even went the extra mile, doing things she didn’t need to! She made the experience smooth and easy! She explained everything very well and even went the extra mile, doing things she didn’t need to! More

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I enjoyed visiting 4 Stars. Vickie and Geary were wonderful to work with. I have had several people ask me about 4 Stars. I gave you a 5 Star recommendation. I hope you get mor Vickie and Geary were wonderful to work with. I have had several people ask me about 4 Stars. I gave you a 5 Star recommendation. I hope you get more business from OKC. I have visited all of the TOYOTA dealers in OKC. You are the best of all. I will get my service at Bob Howard here in OKC. Thanks for your business. sincerely, Paul and Janetta Webb More

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Vicki is an exceptional saleswoman. She goes above and beyond to make sure you get a great value and ensures you know every single aspect of the deal. She lays out multiple options for She goes above and beyond to make sure you get a great value and ensures you know every single aspect of the deal. She lays out multiple options for you and makes sure to get an answer for any questions you may have. Highly recommend! More

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John Timmons was the best dealer I have worked with he was able to get me the vehicle I wanted. was able to get me the vehicle I wanted. More

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Entire staff was amazing! Thank you for a great experience! You all are a great team! Thank you for a great experience! You all are a great team! More

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Marvin, was very good and professional. He did great job. When I received a call from Shane in the Finance dept I would of walked away over the deal all over his pushy antic behavior. Yo He did great job. When I received a call from Shane in the Finance dept I would of walked away over the deal all over his pushy antic behavior. You could tell after I asked him politely I preferer not to talk on speaker phone. He proceeded to tell me why he needs me on speaker phone. I'm still not sure if he took me off of speaker phone. Then he proceeds to talk about an additional warranty and gap insurance he added. When I told him no to the gap insurance and the additional warranty. His domineer on the phone was noticeably disrespectful. He proceeded to tell me that's what everyone else does and do you even know what gap insurance is? More less I never really got a good explanation on the extended warranty, beside the cost. I was just happy to get off the phone with him honestly. I would like to add I did talk to Vicki a few times and she was very professional. I would like to note Marvin had everything in order and the process during pick up was smooth and fast. I still rated 5 Stars maybe Shane just had a bad day we all have at times. More

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Vicki worked with us to find us exactly what we wanted. When we picked up our new vehicle Vicki made sure we knew how to operate everything and walked us through setting up all our preferences. Everyone wa When we picked up our new vehicle Vicki made sure we knew how to operate everything and walked us through setting up all our preferences. Everyone was courteous and professional. More

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Expedient and precise even when I was at work, only a few pictures of my vehicle needed and everything else was taken care of. Just had to come in and sign some paperwork and done. pictures of my vehicle needed and everything else was taken care of. Just had to come in and sign some paperwork and done. More

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Very enjoyable experience; Dealership was casual, clean and comfortable (no ice cold a/c); Staff seemed very competent, friendly and helpful; Looking forward to a long-term relationship with this dealershi and comfortable (no ice cold a/c); Staff seemed very competent, friendly and helpful; Looking forward to a long-term relationship with this dealership; Would definitely recommend to others. More

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Vicki was great. She wasn’t pushy or impatient. She was very upfront and worked hard to get me the deal I needed for my budget. Sales Manager, Scott was great also. I She wasn’t pushy or impatient. She was very upfront and worked hard to get me the deal I needed for my budget. Sales Manager, Scott was great also. I just really appreciated both of them not being overwhelming and pushy when it came to trying to make a deal. More

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