I was offered a quality car, one that I had been looking
for. After a few easy negotiations a deal was made and I will definitely do business with Mountaineer Honda in the future. After having routine ma
for. After a few easy negotiations a deal was made and I will definitely do business with Mountaineer Honda in the future. After having routine maintenance completed with Jillian Manning, I couldn’t be more satisfied. Jillian knows her stuff!! God Bless you all and visit Mountaineer Honda.
More
by alwright4444
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Mountaineer Honda responded
It’s wonderful to hear you found the perfect car and that purchasing was seamless. We’re also pleased our service team did a great job on your Acura TSX. We appreciate your trust and look forward to assisting you again.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Vicki was very polite and informative with answers to my
questions that did not deal with the oil change.
questions that did not deal with the oil change.
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by CR107FSHS
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Mountaineer Honda responded
Fantastic to hear Vicky provided polite and informative answers to all your questions during your Honda service. We appreciate you sharing your experience and look forward to assisting you again.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
The services were completed in a timely manner and as
agreed to. However we did not have a confirmed appointment and I arrived “late” because there was no reminder or confirmation call. It felt like a bl
agreed to. However we did not have a confirmed appointment and I arrived “late” because there was no reminder or confirmation call. It felt like a blame game.
I was surprised a loaner vehicle was not available for the length of the work required. I was happy however that the driver was able to bring us home and pick us up after the work was complete. Upon picking up the car I took my car through a car wash and that is when I noticed a plug on the dash that was not reinstalled after the window glass was switched out . We are still waiting on this issue to be resolved. I am concerned that the plug has not been reinstalled and I have had the car washed since picking it up.
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by West1416
Verified Customer
Verified Customer
Jun 11, 2026 -
Mountaineer Honda responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
All the people I have encountered were polite and
helpful. Unlike some places I have dealt previously, I do not cringe at the thought of calling and talking with a representative. Jillian is my favor
helpful. Unlike some places I have dealt previously, I do not cringe at the thought of calling and talking with a representative. Jillian is my favorite😊
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by jackiechambers7
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Mountaineer Honda responded
Thanks, Jackie, for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Vicky is very knowledgeable about Hondas.
!she is able to assist customers in the service department.
!she is able to assist customers in the service department.
More
by LYNNWYMER
Service Price Transparency
Jun 02, 2026 -
Mountaineer Honda responded
We’re pleased that Vicky’s knowledge of Hondas ensured a seamless service experience. Thank you for trusting our service team with your Honda. We look forward to assisting you again.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Always friendly and helpful.
Easy to schedule appointments . Service is quick and professionally well done.
Easy to schedule appointments . Service is quick and professionally well done.
More
by gdeasy
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Mountaineer Honda responded
Thank you for sharing how straightforward scheduling was and how friendly our team was while servicing your Honda Pilot. It’s great to know the work was quick and professional. Thanks again for choosing us for your Honda service.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Good job, recall, oil change, state inspection, three
hours, lounge, coffee and water, popcorn, appointment
hours, lounge, coffee and water, popcorn, appointment
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by Wolfhaven Tree Farm
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Mountaineer Honda responded
It’s great to hear you were pleased with the recent service on your Honda. We’re glad the recall, oil change, and state inspection fit smoothly into your appointment and that the lounge refreshments helped pass the time. Vicky appreciates your feedback and looks forward to assisting you again.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
I have always had wonderful service, my car needs are
always met and your service members are nice and friendly. Thank you
always met and your service members are nice and friendly. Thank you
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by detamore.becky
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Mountaineer Honda responded
Thank you for always trusting us with your Honda Passport. We’re delighted our service team, especially Vicky, has been friendly and attentive to your needs. We look forward to welcoming you back soon.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Prompt, consistent, helpful communication.
Vicky King is very pleasant and available/helpful with questions. Vicky is dependable.
Vicky King is very pleasant and available/helpful with questions. Vicky is dependable.
More
by haughtquilts
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Mountaineer Honda responded
Thank you for sharing your experience with our service team. We’re glad Vicky provided prompt, consistent communication and was helpful throughout your Honda CR-V service. We appreciate your feedback and look forward to assisting you again.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
They did a great job with my car and were very helpful
with a warranty mistake that was made in the past.
with a warranty mistake that was made in the past.
More
by jenjenbookfan
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Mountaineer Honda responded
Thanks for giving us the chance to make things right with your warranty. We’re pleased the Civic service met your expectations and that we could sort out that past error. We look forward to caring for your car again.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
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