Victor Alonso Garcia | Page 17

The sales service advisor that helped me was rude when trying to sell an oil change package. When said “no thank you” he looked flustered and rudely told me to let him finish and that everyone always assu trying to sell an oil change package. When said “no thank you” he looked flustered and rudely told me to let him finish and that everyone always assumes he is trying to sell them something, well he is. I politely declined when I realized he was trying to sell me on a package. I let him finish and still said no thank you to him. He proceeded to tell me that I could still change my mind when I paid for the service. I said no twice and as the customer was forced to listen to his pitch. It was a bald, heavy set man. More

by jennnmacias Verified Customer Verified Customer

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This dealership help change my life. I was in a bad situation with my old car and they got me out of it. I was in a bad situation with my old car and they got me out of it. More

by semajnoah Verified Customer Verified Customer

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Bad expreince lousy service and repairs inability to repair the vehicle the first time . Multiple visits for the same concer repair the vehicle the first time . Multiple visits for the same concer More

by SIR_AMARAL Verified Customer Verified Customer

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Alonso was an excellent sales representative. He worked very diligently to find a plan that works for me. He is very knowledgeable of the vehicles. Fred as well was very helpful as well. He worked very diligently to find a plan that works for me. He is very knowledgeable of the vehicles. Fred as well was very helpful as well. More

by RAMMELD Verified Customer Verified Customer

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It’s good and excellent customer service . staff member really good I appreciate to be Selma staff members they are friendly. Am satisfying 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍� staff member really good I appreciate to be Selma staff members they are friendly. Am satisfying 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 More

by saini6615 Verified Customer Verified Customer

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First of all, they told me they were having a sale. And then when I told them that I wanted the pricing with the sale, they just refused to show me everything that was included in the total amount. Whe And then when I told them that I wanted the pricing with the sale, they just refused to show me everything that was included in the total amount. When they finally met me at the pricing that I wanted, which I know that they could have done better but they finally met me at the price I wanted. When I went in, I told him that I did not want to wait due to not having a sitter. They told me the process will be super fast even though I’ve informed them a couple times if they could just send me the information to be signed remotely, which I’ve done multiple times with other dealers for family members and for my husband‘s vehicle . The person who sold us the car was very nice and patient. But when we got to the Financial person, he was very kind to, but then started telling me a different price even though it was only a couple dollars different the Financial person started making up all these different excuses on how I should not even be complaining about the extra couple dollars and that I can never run away from taxes, I ended up telling him that it wasn’t the taxes that was concerning to me. It was more that I gave them all my information to give me accurate number before I came in. Overall, I would say that I will never go back and purchase from them again. The experience was horrible. They act like they are the only dealer. More

by Jap Verified Customer Verified Customer

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