Victor Bravo | Page 6

Our 5th Subaru, 1st from Lithia. The car sells itself. Great experience. We bought Subaru again because we have totaled two with only minor bruises! No sales pressure, great explanations and service. I Great experience. We bought Subaru again because we have totaled two with only minor bruises! No sales pressure, great explanations and service. I like the dedicated oil change service bays. More

Report | Print

Great Car Buying Experience I had been researching and test driving cars for about 2 years and have had a variety of experiences from several dealerships, 8 to be exact. I'm not I had been researching and test driving cars for about 2 years and have had a variety of experiences from several dealerships, 8 to be exact. I'm not the type to purchase anything spontaneously on the spot and I wasn't in a hurry to purchase a car so I made sure each sales associates knew that. 5 out of the 8 dealerships still asked me "what it would take to get me into a car today" and further pressured me into typical car salesman tactics. Tony Broudian and Victor Bravo did not. I had the most experience with test drives and paperwork with Tony. Tony is a salesman, and I mean no negative connotation to that. He wants to sell you his product because he knows it is good, but at the same time is very mindful and aware of your demeanor and intentions. He wants you to make the decision for yourself, which I greatly appreciated. I would say, people in general want these types of decisions to be of their own and not coerced by someone else. I visited each dealership on multiple occasions because 1) I found out different things I like/dislike about each vehicle on each test drive and 2) I wanted to find a sale associate that in my perspective deserves the sale and would result in a positive experience for myself and future buyers. I did not want to support the type of sales associate who thrive on taking advantage of individuals who are susceptible to old school sales tactics. I completed the financial paperwork with Mason. Mason has a very concise system for signing documents and thoughtfully explains each document so that it doesn't get overly complicated for the buyer, which it can because there are a lot of agreements and documents to sign. I appreciated his organization, clarity, and not putting us in his office where the AC persistently pushes out hot air. I only test drove one car with Victor, but I have to say it was one of the most memorable and enjoyable experiences. He approached me like a fanatical Subaru owner who wanted to show off all the features of his car that were not on the website and that I did not fully understand from reading articles online. He was selling his passion for Subaru just as much as he was selling the car. Had I been more spontaneous, I may have purchased the vehicle. More

Report | Print