Victor Cunha | Page 2

I recently purchased a car from DARCARS Lexus of Mt. Kisco and had a mixed experience. On the positive side, my sales consultant, Victor Cunha, was fantastic. He was friendly, knowledgeable, and made th Kisco and had a mixed experience. On the positive side, my sales consultant, Victor Cunha, was fantastic. He was friendly, knowledgeable, and made the car-buying process smooth and enjoyable. The sales manager, Stanley, was also very helpful and ensured that everything went as smoothly as possible. Guys thank you. However, my experience took a turn for the worse when dealing with the finance department. The financial representative, Junior, was extremely unprofessional and disrespectful. He used inappropriate language like “WT...” and even mocked me for not understanding certain terms, which was completely uncalled for. His rude and condescending behavior made an otherwise pleasant experience very uncomfortable. He even said that I going to cry if I buy this car because their service and maintenance is expensive. Despite the excellent service from Victor and Stanley, the negative interaction with Junior significantly impacted my overall experience. I hope the dealership addresses this issue and provides additional training to ensure all customers are treated with respect and professionalism. More

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Bruno changed my opinion of car buying! He was highly knowledgeable and kind, helped me get my dream vehicle and continued to answer my questions after I bought the vehicle! He was highly knowledgeable and kind, helped me get my dream vehicle and continued to answer my questions after I bought the vehicle! More

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Great workers, great cars and deals. They treat you with so much care and attention as you are family . Pleasure to do business with them. Recommend it to all my friends. They treat you with so much care and attention as you are family . Pleasure to do business with them. Recommend it to all my friends. More

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Bruno is THE BEST! In conjunction with Stanley and Igor, they made the process incredibly easy! I'll be back and will be sending friends and family! In conjunction with Stanley and Igor, they made the process incredibly easy! I'll be back and will be sending friends and family! More

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The whole experience at DARCARS Lexus dealership was great. Bruno teixeira , Stanley passoni was excellent. They make the process easier for me, very professional, answering every questions in a profess great. Bruno teixeira , Stanley passoni was excellent. They make the process easier for me, very professional, answering every questions in a professional manner, it’s was easy to communicate with them, about 95 percent of my questions was answered. Bruno was amazing, down to earth, very welcoming, , he makes the whole process very smooth, makes sure I was taking care of, thank you Mr Bruno, you was excellent, patient, professional, and extremely helpful and you are definitely know what you doing,, thank you brother for a smooth ride. I will definitely recommend anyone who’s interested or looking to buy a car. This is the type of environment you need to be in, specifically when you a purchase a car, DARCARS is the place to be when you are looking buy a car. More

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Very helpful, quick responses and accommodations. Really made sure I was happy and all my needs were met. Really made sure I was happy and all my needs were met. More

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Bruno was incredible! He knew so much about all of the cars that he showed us and was very attentive! In all, he completely changed our perspective on buying a car! It was He knew so much about all of the cars that he showed us and was very attentive! In all, he completely changed our perspective on buying a car! It was the best experience! More

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Victor the sales person was very helpful. Everyone was very nice and provided great service. Everyone was very nice and provided great service. More

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My fiance and I had such a pleasant and smooth experience without having it feel rushed. Bruno was thorough, patient and attentive. Highly recommended! without having it feel rushed. Bruno was thorough, patient and attentive. Highly recommended! More

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Very Satisfied with Service and Support by Matthew and Victor, They made extra efforts in reaching out to Insurance as well as DMV for Name corrections and helping with registrations. Victor, They made extra efforts in reaching out to Insurance as well as DMV for Name corrections and helping with registrations. More

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