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Victor Melgarejo
Victor Melgarejo
Cadillac Certified Sales Consultant
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
24 Reviews
Hello my name is Victor Manuel Melgarejo I been with Crest Cadillac over 10 years. I truly take care of my customers like family :) check out my TikTok CadillacVic1
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
15 yrs, 7 mos
Languages Spoken
Spanish
24 Reviews
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24 Reviews of Victor Melgarejo
Verified Customer
May 26, 2025
I have no idea who Caleb Brosin is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More
by dawna.carlson
Other Employees Tagged: Schuyler Crouch
May 26, 2025
I have no idea who Caleb Broison is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More
by dawna.carlson
Other Employees Tagged: Schuyler Crouch
May 19, 2025
Great overall experience - everyone worked together to make the process so smooth and seamless for us. Thank you! make the process so smooth and seamless for us. Thank you! More
by MFLINDLEY
Other Employees Tagged: Caleb Brosin, Schuyler Crouch
May 12, 2025
Very professional. I liked only having to spending an hour buying a new car. I hate when the process is drawn out I liked only having to spending an hour buying a new car. I hate when the process is drawn out More
by tx_lori_stevens
Other Employees Tagged: Caleb Brosin, Schuyler Crouch
April 19, 2025
Easy buying experience! Go see Victor for a new car. Great to deal with and extremely knowledgeable Go see Victor for a new car. Great to deal with and extremely knowledgeable More
by Jreed7455
Other Employees Tagged: Schuyler Crouch, Anthony Arreaga
April 06, 2025
Very nice and professional people ! Clear and concise about the car ! I highly recommend them ! Clear and concise about the car ! I highly recommend them ! More
by will M
Other Employees Tagged: Kodie Cadenhead, Anthony Arreaga
April 02, 2025
Everything was excellent and the process was so easy and quick. Victor, Caleb and Schuyler were amazing! quick. Victor, Caleb and Schuyler were amazing! More
by ASHLEYP50
Other Employees Tagged: Caleb Brosin
April 01, 2025
Awful experience. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. More
by MJP
Other Employees Tagged: Chris Rucker
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