Victor Melgarejo

I have no idea who Caleb Broison is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More

by dawna.carlson Verified Customer Verified Customer

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I have no idea who Caleb Brosin is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More

by dawna.carlson Verified Customer Verified Customer

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Great overall experience - everyone worked together to make the process so smooth and seamless for us. Thank you! make the process so smooth and seamless for us. Thank you! More

by MFLINDLEY Verified Customer Verified Customer

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Very professional. I liked only having to spending an hour buying a new car. I hate when the process is drawn out I liked only having to spending an hour buying a new car. I hate when the process is drawn out More

by tx_lori_stevens Verified Customer Verified Customer

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Easy buying experience! Go see Victor for a new car. Great to deal with and extremely knowledgeable Go see Victor for a new car. Great to deal with and extremely knowledgeable More

by Jreed7455 Verified Customer Verified Customer

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Very nice and professional people ! Clear and concise about the car ! I highly recommend them ! Clear and concise about the car ! I highly recommend them ! More

by will M Verified Customer Verified Customer

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Everything was excellent and the process was so easy and quick. Victor, Caleb and Schuyler were amazing! quick. Victor, Caleb and Schuyler were amazing! More

by ASHLEYP50 Verified Customer Verified Customer

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Awful experience. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. Had the vehicle less than a month now the engine needs to be replaced. A doomed purchase from the start. Staff needs some cultural training. More

by MJP Verified Customer Verified Customer

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Being a repeat customer of Jordan's, I was happy to have him handle my car buying experience once again. He was knowledgeable as always and I believe had my best interest at heart. Cannot say enough of Cre him handle my car buying experience once again. He was knowledgeable as always and I believe had my best interest at heart. Cannot say enough of Crest Cadillac and especially my dealings with Jordan. I'll be back again for sure! More

by ERICA.RAY Verified Customer Verified Customer

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Overall it’s a pretty great dealership. The level of respect that I received from both the sales side and service side was absolutely amazing. The level of respect that I received from both the sales side and service side was absolutely amazing. More

by IVANCASTELLON1123 Verified Customer Verified Customer

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