Victor Mora | Page 4

Victor was prompt and courteous as always He took care of the loaner car and had me in and out of there in 4 business days (little less actually) with a brand new engine replaced under recall Experience with the loaner car and had me in and out of there in 4 business days (little less actually) with a brand new engine replaced under recall Experience with this dealer and Toyota has been awesome More

by DCoats Verified Customer Verified Customer

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I would have wanted to see demonstrated in person how deck warping was measured meticulously. So far no problems yet with reusing my own engine instead of accepting Jdm used one or a reman one; I believe deck warping was measured meticulously. So far no problems yet with reusing my own engine instead of accepting Jdm used one or a reman one; I believe advisor/ mechanic were welcoming enough in trying to explain; maybe I should have been more assertive. Overall they're 5 for now More

by eljavy046 Verified Customer Verified Customer

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Easy in easy out got lubed up and all my fluids filled Rotation inspection happy operation Rotation inspection happy operation More

by Wayd_walleye Verified Customer Verified Customer

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I asked them to go above and beyond what was discussed. I couldn't seem to get my interior windshield clean, they cleaned it but only partially. I thought they normally run it through the wash after servic I couldn't seem to get my interior windshield clean, they cleaned it but only partially. I thought they normally run it through the wash after service. Just a couple things. No one talked to me about recommended services, etc. Or what services were performed afterwards More

by Hbra Verified Customer Verified Customer

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Very professional and informative on maintenance attention my tacoma will need soon. Service didn't take long attention my tacoma will need soon. Service didn't take long More

by CHE-LE79 Verified Customer Verified Customer

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Had a great experience at the dealership. The adhesive that secures the passenger window to the track mounts on my 2025 RAV4 failed, but they took care of it quickly and covered everything un The adhesive that secures the passenger window to the track mounts on my 2025 RAV4 failed, but they took care of it quickly and covered everything under warranty. Victor was especially helpful throughout the process — professional, communicative, and made everything easy. Really appreciate the smooth service. More

by fernandorobelo0 Verified Customer Verified Customer

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Friendly & efficient. I really like that you are kept informed regarding the service progress of your vehicle via text. Thank you. I really like that you are kept informed regarding the service progress of your vehicle via text. Thank you. More

by cheri923 Verified Customer Verified Customer

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Your shop was very helpful answering my questions regarding a transmission drain and fill versus a pressure flush. The vehicle status report provided was great info as I just purchased this used car, regarding a transmission drain and fill versus a pressure flush. The vehicle status report provided was great info as I just purchased this used car, it will assist with future visits and Maintenance Planning. More

by St994698 Verified Customer Verified Customer

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Pretty good. Really don't understand all the money I got fooled out of for Toyota care and my tire rotation isn't covered. Truly feel like I got fooled and lied t Really don't understand all the money I got fooled out of for Toyota care and my tire rotation isn't covered. Truly feel like I got fooled and lied too More

by Sanders2124 Verified Customer Verified Customer

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My Service Advisor, Victor Mora, is the best! Very professional and goes out of his way to provide you with an excellent service experience. Very professional and goes out of his way to provide you with an excellent service experience. More

by BEANIE922 Verified Customer Verified Customer

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