Victor Mora | Page 5

Victor provided excellent service during my oil change. He took the time to listen to my concern about the driver’s seat and assured me he would follow up with me on Monday. I truly appreciated his profess He took the time to listen to my concern about the driver’s seat and assured me he would follow up with me on Monday. I truly appreciated his professionalism, attention to detail, and courteous manner. Thank you, Victor, for taking such good care of my car. More

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Victor was amazing. He listened to my concerns regarding the issue with the driver's seat and he told me that he would communicate with me on Monday, March 9 to let me t He listened to my concerns regarding the issue with the driver's seat and he told me that he would communicate with me on Monday, March 9 to let me the next steps regarding fixing/ replacing it. He is professional and caring. More

by ALIAARAFEH2014 Verified Customer Verified Customer

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Everyone here is very pleasant to work with. The place e is clean. Work is completed on time . The place e is clean. Work is completed on time . More

by CPETSTOLTZ Verified Customer Verified Customer

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Helpful, friendly I definitely like the prompt service and the texts that keep me informed. and the texts that keep me informed. More

by SHEPPARDMICHAELR Verified Customer Verified Customer

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Victor was prompt and courteous as always He took care of the loaner car and had me in and out of there in 4 business days (little less actually) with a brand new engine replaced under recall Experience with the loaner car and had me in and out of there in 4 business days (little less actually) with a brand new engine replaced under recall Experience with this dealer and Toyota has been awesome More

by DCoats Verified Customer Verified Customer

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I would have wanted to see demonstrated in person how deck warping was measured meticulously. So far no problems yet with reusing my own engine instead of accepting Jdm used one or a reman one; I believe deck warping was measured meticulously. So far no problems yet with reusing my own engine instead of accepting Jdm used one or a reman one; I believe advisor/ mechanic were welcoming enough in trying to explain; maybe I should have been more assertive. Overall they're 5 for now More

by eljavy046 Verified Customer Verified Customer

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Easy in easy out got lubed up and all my fluids filled Rotation inspection happy operation Rotation inspection happy operation More

by Wayd_walleye Verified Customer Verified Customer

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I asked them to go above and beyond what was discussed. I couldn't seem to get my interior windshield clean, they cleaned it but only partially. I thought they normally run it through the wash after servic I couldn't seem to get my interior windshield clean, they cleaned it but only partially. I thought they normally run it through the wash after service. Just a couple things. No one talked to me about recommended services, etc. Or what services were performed afterwards More

by Hbra Verified Customer Verified Customer

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Very professional and informative on maintenance attention my tacoma will need soon. Service didn't take long attention my tacoma will need soon. Service didn't take long More

by CHE-LE79 Verified Customer Verified Customer

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Had a great experience at the dealership. The adhesive that secures the passenger window to the track mounts on my 2025 RAV4 failed, but they took care of it quickly and covered everything un The adhesive that secures the passenger window to the track mounts on my 2025 RAV4 failed, but they took care of it quickly and covered everything under warranty. Victor was especially helpful throughout the process — professional, communicative, and made everything easy. Really appreciate the smooth service. More

by fernandorobelo0 Verified Customer Verified Customer

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