Victor Tetteh | Page 2

Great Experience Tim was very friendly, helpful and knowledge. Prices were upfront and very fair with absolutely no haggling necessary. We would recommend Auction Dire Tim was very friendly, helpful and knowledge. Prices were upfront and very fair with absolutely no haggling necessary. We would recommend Auction Direct to others looking for a stress-free car buying experience. More

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Great customer service Everyone was super helpful. No pressure. Answered all of my questions. They had a great selection and financing options as well. Would recommend yo an Everyone was super helpful. No pressure. Answered all of my questions. They had a great selection and financing options as well. Would recommend yo anyone. More

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Service department Well, I have mixed things to say about this dealership... I bought my Ford Escape from them and had a great experience and feel like I got a great dea Well, I have mixed things to say about this dealership... I bought my Ford Escape from them and had a great experience and feel like I got a great deal. Scheduling a visit to the maintenance shop was also very easy and nicely managed. My concern centers around the actual mechanics/service technicians. They were not able to replicate or hear the noise I can hear when driving highway speeds. They blew me off after using 1/4 tank of gas on Hwy70 More

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Outstanding experience Had a great experience at Auction Direct. Very knowledgeable staff and the whole process was relatively painless. Got the car I wanted at a great pric Had a great experience at Auction Direct. Very knowledgeable staff and the whole process was relatively painless. Got the car I wanted at a great price. More

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Totally Love Auction Direct Auction Direct had the van I was looking for at a great price. Kevin Condon helped make our process so easy. He directed us to his sales guy Joe Peebl Auction Direct had the van I was looking for at a great price. Kevin Condon helped make our process so easy. He directed us to his sales guy Joe Peebles who was quick to find us the right van with all the options we needed. I appreciated not being held hostage there all day. From start to finish the car buying process was quick and painless. I will be doing business with and referring people to Auction Direct. Thank you More

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Car Buying Experience We had a great experience from start to finish. We told Willie exactly what we wanted and he showed us the car we ended up buying right from the start We had a great experience from start to finish. We told Willie exactly what we wanted and he showed us the car we ended up buying right from the start. The paperwork process was quick and easy. This is our 4th car from here and we plan on coming back for the next one. The whole team were very friendly and great to work with! More

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Awesome experience!!! Overall great experience! Tim my salesman was very polite and knowledgeable about his inventory. I had pre shopped online so I knew exactly which ca Overall great experience! Tim my salesman was very polite and knowledgeable about his inventory. I had pre shopped online so I knew exactly which car I wanted to look at and Tim immediately grabbed the keys and took me to the vehicle. I was buying the car for my wife so after I drove the vehicle I knew it was the one we needed for our growing family. I of course had to get my wife’s approval so I called her to come down to the dealership. She couldn’t make it right away so Tim advised me to put a deposit on the vehicle so it didn’t get sold before my wife could get there. I was hesitant thinking they would hold the money for 7 days or something sketchy but Tim assured me I would be refunded the deposit immediately if I didn’t want the car. My wife LOVED the vehicle and I loved the deal I got on it. My finance guy Paul was excellent as well and laid out all the financial details so I could make a solid decision on money down etc. After I purchased the vehicle I took it back to be detailed and the car was immaculate when they were done with it! I also got to speak with Kevin the GM for a while and he was very personable and attentive to me that I was taken care of. Best car buying experience in my life. Thanks auction direct team!!!! More

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Amazing Experience Buying a car is beyond stressful, but Auction Direct made it painless. Donna Moody was our sales associate, and xxxxxxto her for dealing with my paren Buying a car is beyond stressful, but Auction Direct made it painless. Donna Moody was our sales associate, and xxxxxxto her for dealing with my parents and I. She was so informative, laid everything out for us, answered all our endless, tough questions, and made things as simple as possible. She wasn’t pushy or overbearing like a lot of car sales people are. The price is cut and dry, and don’t have the pressure of negotiating or feeling like you’re being taken advantage of; especially being a female and new to car buying experience. I have already starting reccomending Auction Direct USA, as well as Donna, to all my friends and family. More

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Easy Buy From beginning to end, the buying process could not have been any easier. Will come back for our next car purchase. Kevin, and his team, took time to From beginning to end, the buying process could not have been any easier. Will come back for our next car purchase. Kevin, and his team, took time to get to know me and my needs and really made me feel part of the Auction Direct team. More

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A Used Care Dealership That Does Not Leave You Feeling Used I've been burned by used car dealers. I also have a "boomer" uncle who sold used cars from the 70's - 90's. I counted the seconds before the bait-and- I've been burned by used car dealers. I also have a "boomer" uncle who sold used cars from the 70's - 90's. I counted the seconds before the bait-and-switch. I even abandoned a conversation with Andre b/c I did not get my question answered before he asked for my t-phone number. Still, I went in to check out the two trucks I wanted to investigate. Andre hooked me up with Sam Isaac. First, Sam listened - what I wanted and what I didn't. When I asked about 2 trucks and became interested in a 3rd, he brought back the third key and a cup of cold water. I appreciated the kindness. Second - he didn't hover. I took notes, crawled under the vehicle, compared internet notes and snapped pics of items of interest. He let me take my time and popped in / out as I did my homework. "What do I need to do to earn your business?" can be translated to 'where can I focus my sales skills to wear you down'. He really meant it. He brought over the finance guy who brought out several documents that were indicative of transparency. I had already downloaded some of these docs and they were the same. I began to relax because ...truth. The obligatory extended warranty discussion was held. And it was a discussion...he extolled benefits. I explained my rationale to refuse. He smiled and said, "It's my job to ask." And with a wink, he was gone. I had a 70% chance of returning the vehicle within the 5 days b/c I had a trick up my sleeve. I was going to the dealership and they were going to take 2 hours tearing into the truck and list all the problems that were be hidden. You would not BELIEVE what they found! Nothing. Nada. It was exactly what they said it was. I was so impressed that I went back to Sam and told him how much I appreciated my treatment, his honesty, and the transparency across the board. I gladly shared my story with Kevin Condon b/c as the manager, he needs to hear the good, the bad, and the WTH? I was met again with the same transparency and graciousness. Maybe I'm just a lucky SOB. Or maybe they are what they say they are. I think you should go in and find out for yourself. I'm already recommending them to my co-workers and friends. More

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