Victoria Bruno

As always Tori is great. Service dept is always nice and efficient and always explains the service Service dept is always nice and efficient and always explains the service More

by Rondinelli Verified Customer Verified Customer

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Very professional. Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend More

by cynthia_doriguzzi Verified Customer Verified Customer

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First off, I would like to say that I am usually very happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection an happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection and rec'd and email days later to book a service interval. Included in the email was a quoted price and a 10% discount. When I had a chance a couple weeks later, I called for an appointment but was not able to get get one until mid March. When it was time to pay, my bill was $90 more than the quote but since I didn't have the actual quote with me, I called Victoria when I got home so I could verify the price. Had to leave a message on her voicemail. She never returned my call. I knew that I was coming in in a couple weeks, so I decided to just wait and talk to her in person. When I did, she told me that the price went up between the time that I made the appointment and had the service. Its not my fault that I had to wait a month to get an appointment! Victoria said she would leave a message with her manager to contact me about it and again, I never got a call back! I am a loyal customer, this is my second car from Budd Baer. I pass 3 other Subaru dealers on my way here......... I hope to get a satisfactory resolution to this issue so I can gladly give the service area and Budd Baer Subaru 5 stars again!! More

by dot2dot3 Verified Customer Verified Customer

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We always get treated with respect, they will walk you thru everything they need to do to keep your car safe. thru everything they need to do to keep your car safe. More

by rplewis51 Verified Customer Verified Customer

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Got me in quickly. Kept me aware of progress and explained everything to me in detail. Kept me aware of progress and explained everything to me in detail. More

by sboone0 Verified Customer Verified Customer

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Always been pleased with Service and Sales at Budd Baer Subaru. I take all my family cars there for service and new sales. Subaru. I take all my family cars there for service and new sales. More

by Happy2 Verified Customer Verified Customer

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I have always been happy with Budd Baer Subaru service from sales to service. The people take care of you and communicate well. My car runs great too! from sales to service. The people take care of you and communicate well. My car runs great too! More

by carfall86 Verified Customer Verified Customer

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I have 4 subaru's serviced and were purchased at Budd Baer. My family is very pleased with the Service, Sales and Finance departments. Baer. My family is very pleased with the Service, Sales and Finance departments. More

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Staff is always courteous, worked with me to find a convenient appointment and explained the procedure prior to doing the work. convenient appointment and explained the procedure prior to doing the work. More

by ckwlpn Verified Customer Verified Customer

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Very efficient and the valet service is spectacular, also the video of my brakes was educational but i still don’t know what I was looking at! the video of my brakes was educational but i still don’t know what I was looking at! More

by Chuckwagonjack Verified Customer Verified Customer

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