Victoria Bruno
Victoria Bruno at Budd Baer Subaru

Victoria Bruno | Page 21

Subaru Service Advisor

Budd Baer Subaru

71 Murtland Ave
Washington, PA 15301

Contact Me
4.9
293 Reviews
4.9

293 Reviews

Write a Review

293 Reviews of Victoria Bruno

April 20, 2024

Dealership Rating
Employee Rating

Victoria (as well as the other employees) were very pleasant and helpful. Plus, my car was finished in a timely manner - can't ask for more than that. More

by mtruntich
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2024

Dealership Rating
Employee Rating

The service department is always helpful. They are also very courteous. They are always smiling. More

by 82paratrooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
Employee Rating

Appt was at 2:30. I checked in at 2:10. After an hour I asked Victoria if my car was done. She checked and it was just now going in to be serviced. There had been More

by BARBLUKE
Service Time
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Service is always good, prompt and courteous. I always recommend their service and sales departments. More

by barb L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

The repair I came infor was not successful. Still have the same problem .Touch screen not always working More

by fishyprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 05, 2024

Dealership Rating
Employee Rating

Efficient. That’s how I’d describe Bud’s people. Check in and work are great. Waiting room is comfortable. More

by lawnickles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Martin

April 02, 2024

Dealership Rating
Employee Rating

Safety recall I was told would take 40 min took all day. I had a 7am appointment because I had other appointments. Had to take to another dealership to get the recall that you fixed redone right. I am very More

by bandabees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 04, 2024

Budd Baer Subaru responded

I apologize our drop off appointment procedure wasn't explained to you. A 7am drop off appointment is time for our advisor to check in the vehicle, it does not go into the shop at that time. Drop off appointments are worked in throughout the day depending on need and time of re-delivery. There was nothing marked on the drop envelope for a sooner time for pick up so your vehicle did not have a higher priority. Sorry about that but we try to be accommodating to everyone's needs when we are aware of them. The recall work on your vehicle was verified after test drive as working as designed. If something else happened afterward, I am very sorry it did not happen on our watch and while we had the vehicle. I hope you were able to find resolution for this situation but if for any reason you are still having problems, please do not hesitate to reach out and we will make arrangements to pick up the vehicle and get this rectified for you.

Apr 04, 2024

bandabees responded

Bullshit, I was told to have at there by 7am and it would take 40 minutes to do. I dropped it off the night before becouse of another appointment and I would picking it up after that appointment witch I told the service department. When I took it to the second dealership the switch that your dealership put on has been shorted out and had to be replaced again. So in ending this post stop lying to cover your ass. Thank you Bob Milliken P.S. If you would like to talk to me more please call me, its not like you don't have my phone number

April 01, 2024

Dealership Rating
Employee Rating

I always have a great experience when I come in for service! Miss Bruno was great with giving me updates and keeping me informed More

by isabellarolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2024

Dealership Rating
Employee Rating

A bit expensive. I'm an old man on a fixed income. but it was OK. More

by duggie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Remington Ross, whatever you're paying him, it ain't enough

March 21, 2024

Dealership Rating
Employee Rating

Totally professional and very good with warranty coverage and prompt service. Zero deductible helps also More

by MUSTANG9701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
21
...