While the dealership did an expedient, very costly repair
on my 2011 Acadia, there is one thing I found very irritating. They don't accept checks for payment of services; as noted by clearly posted signs. Bu
on my 2011 Acadia, there is one thing I found very irritating. They don't accept checks for payment of services; as noted by clearly posted signs. But, when a credit card is used, they add a 3% surcharge to your bill. That really rubs me the wrong way. In my case, the almost $5000 repair, had another almost $150 added to my bill. Really makes me think that another shoo will be getting my auto repair business from now on.
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by dubby_gee
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Velez
Feb 08, 2025 -
Marianna Chevrolet GMC responded
Thank you for your feedback. We’re glad to hear that your repair was completed quickly, but we understand your frustration regarding payment options and the credit card surcharge. Like many businesses, we apply this fee to cover processing costs, but we recognize that it can be frustrating, especially on larger repairs. Your concerns are important to us, and we appreciate you bringing this to our attention. We value your business and hope to have the opportunity to serve you again in the future.
Good fair awesome excellent entertaining serious hometown
greatness and many many more all positive helpful
greatness and many many more all positive helpful
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by JOHNWOODEN60
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Velez, Tiffany Powell
Feb 05, 2025 -
Marianna Chevrolet GMC responded
Thank you for your amazing feedback! We’re thrilled to hear you had such a positive experience. Your support means a lot, and we look forward to serving you again in the future!
Service was performed promptly and staff was courteous.
Making appointment was quick, easy and accommodating.
Making appointment was quick, easy and accommodating.
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by Fladawg247
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Velez
Feb 04, 2025 -
Marianna Chevrolet GMC responded
Thank you for your feedback! We're glad to hear that your service was handled promptly and that our team provided a courteous and accommodating experience. We appreciate your business and look forward to assisting you again in the future!
This dealership is real professional
establishment,willing to help you any way that they can
establishment,willing to help you any way that they can
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by Dwight E Neal
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Velez
Feb 04, 2025 -
Marianna Chevrolet GMC responded
Thank you for your kind words! We're glad to hear you had a great experience and that our team was ready to help in any way possible. Your support means a lot, and we look forward to serving you again in the future!
They’re friendly and always strive to correct any
problems you may have! We would recommend this dealership to anyone!
problems you may have! We would recommend this dealership to anyone!
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by JERRYREE77
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edwin Velez, Leroy Boone
Feb 03, 2025 -
Marianna Chevrolet GMC responded
Thank you for your kind words and recommendation! We’re glad to hear that our team’s friendliness and commitment to resolving any issues made a positive impact. We truly appreciate your support and look forward to serving you again!