Victoria Johnson | Page 6

Excellent service all around This a quality dealership that provides excellent customer service. From first contact with Victoria to Dylan's help finding the right car and then Ry This a quality dealership that provides excellent customer service. From first contact with Victoria to Dylan's help finding the right car and then Ryan's expertise finishing the transaction this was a top to bottom excellent experience. More

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A Great Buying Experience I absolutely love my new Toyota Camry SE!! Fred Anderson of Charleston comes highly recommended by my family. I especially enjoyed our salesman, Isai I absolutely love my new Toyota Camry SE!! Fred Anderson of Charleston comes highly recommended by my family. I especially enjoyed our salesman, Isaiah Sweatt. He made the whole buying experience much better than anticipated. He was friendly and spent so much time making sure that myself and my family were happy. This is especially important when making a large purchase which could be a stressful experience. Thanks again! More

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Southern Hospitality at its finest! Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited Brent was very friendly, very knowlegable of the vehicle I was looking at, and very enthusiatic. He was also very helpful. I could tell he was excited to help me get that car. I was also glad the people I spoke to were fine communicating with email and text, not just phone. We did talk on the phone, but during the day, I can't have a long conversation, so it was great to be able to text them about appointments and test drives and inpsections and such. More

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best Car buying experience ever From the time we walked in to the time we left with our new vehicles, we were treated with professionalism, good humor and great care towards our inte From the time we walked in to the time we left with our new vehicles, we were treated with professionalism, good humor and great care towards our interests. The salesman, Jeff, took the time to explain things well, and made sure we were comfortable at all times with the. Decisions we were making. And Alesia, who did our finalizing, was just as wonderful! Very thankful we have Fred Anderson Toyota nearby!!! More

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Best car buying experience that we've ever had! We got a great deal on a great vehicle! The entire staff did an exceptional job from start to finish. This was our first time purchasing a vehicle ou We got a great deal on a great vehicle! The entire staff did an exceptional job from start to finish. This was our first time purchasing a vehicle out of state. We had talked with several other dealerships, both local and out of state. They all tried to pressure us into a deal that didn't quite meet our expectations, until we found Fred Anderson Toyota. Not once did we feel pressured in any way. I initially sent an email inquiring about a 2019 Rav4 AWD XLE Premium. I was promptly contacted by Victoria. I explained our preapproval that we already had from our own financial institution. I told her exactly which features that we were looking for in our vehicle. She very promptly connected me with Jeff Miller. They, together were able to get us into the exact vehicle that we wanted at exactly the right price. Everyone from the sales department to the finance team was extremely professional, courteous, and informative throughout the entire process. They helped us along the entire way with any questions or concerns that arose. This deal was 100% painless and problem free. We couldn't have asked for a better car buying experience! When the time comes to look for another vehicle, we will most definitely be contacting Jeff Miller and the staff here again. I would recommend this dealership and it's team to anyone looking for a great deal from great people. It was an absolute pleasure doing business with them. More

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The Most Pleasant Car Buying Experience Ever!!!!!! I was In a car accident and was in the process of looking for a new car. I just want to say it was such a blessing to work with the staff at Fred And I was In a car accident and was in the process of looking for a new car. I just want to say it was such a blessing to work with the staff at Fred Anderson Toyota. From the friendly greeting I got from Victoria, too the gentle yet reassuring smile I got from Travis. I'm thankful to have had Travis as my sales rep. With knowing how most car salesmen are after the money and not really after gaining a persons best personal interest, Travis gave me the exact opposite experience. Walking into the dealership, I was on edge and was prepared for the worst, but when we actually got out into the car lot he did not bombard me with a lot of the questions car salesmen usually ask. He asked me what I was looking for and what my target range was. I told him and gave him a little information of my situation and he was very understanding. Here is what won me over though. Most car salesmen when your numbers don't match what they want for the car or anywhere close, they try to sell you something you had no intention on getting. Instead, he worked hard to stick with the car of my choice and to get to the target range I was looking for. Not only did you exceed my expectations, he went above and beyond to get me in the new ride I wanted. I am very thankful to have met him the day I did with the amount of patience he had with me in making such a pivotal decision. Thanks again for all of your help. I would highly recommend going to see him if you're looking for a new Toyota. More

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THE BEST CAR BUYING EXPERIENCE EVER ! I walked into this dealership yesterday with my head low, and no hopes of buying a car. Maybe test drive, maybe find something used, maybe even just t I walked into this dealership yesterday with my head low, and no hopes of buying a car. Maybe test drive, maybe find something used, maybe even just test drive something to see if it fit my desires. I like many others, have been through the process, credit doesnt look the best, payment is sky high, everyone is smiling at you ready to see if you'll sign and you just feel backed into a corner ready to be done with it all . Eddie and Melissa were the EXACT OPPOSITE, they both took their deligent time with me listening to my wants and needs and they made it happen. Melissa gave me tons of options, she didnt give up even through all my no's, she just kept thinking outside of the box with different ways to make it happen. Eddie, explained everything in detail, and gave me real life examples when i was just totally confused. I was in an out in a few hours, with a deal that MADE SINCE and i was actually satisfied with!! Nothing but pure patience, reassurance, and trust came from me setting up an appointment with Victoria their online rep, whom was also very very sweet. I truly recommend anyone that is looking for a vehicle and wants to be treated like an actual individual to visit Fred Anderson and ASK FOR EDDIE COOKS, he will not dissapoint !! More

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Great experience Enjoyed working with everyone involved in my purchase. All staff we very friendly an helpful they made buying my new truck the best an easiest vehicle Enjoyed working with everyone involved in my purchase. All staff we very friendly an helpful they made buying my new truck the best an easiest vehicle purchase I've ever had. More

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Review The people who helped us were very outgoing and helpful. They worked as quick ss they could without making us wait a ridiculous amount of time or maki The people who helped us were very outgoing and helpful. They worked as quick ss they could without making us wait a ridiculous amount of time or making us feel rushed. More

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Excellent Customer Service Hands down the best experience I have had. I was spoken to very poorly at another dealership so I was definitely on the defense entering this dealersh Hands down the best experience I have had. I was spoken to very poorly at another dealership so I was definitely on the defense entering this dealership. Immediately i realized it was going to be a great experience. Everyone I spoke with was very polite and professional and very knowledgeable. A++ More

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