Vincent Collaro | Page 6

Excellent service Always friendly and reliable they get the job done and fast! Would recommend to anyone needing to get car repairs...I go out of my way to bring my car Always friendly and reliable they get the job done and fast! Would recommend to anyone needing to get car repairs...I go out of my way to bring my car to this dealer. More

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G M maintenance Thanks, Jeff and Vince my truck feels great and the new Chevrolet rims + tires look incredible. The service team ,techs mechanics, and porters are th Thanks, Jeff and Vince my truck feels great and the new Chevrolet rims + tires look incredible. The service team ,techs mechanics, and porters are the best ,Recommendable no doubt. Sincerely Jose Cantu. More

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always great Awesome time there as always .kudos to Vince he always takes care of everything and is the best service tech .I'd give more stats but the app stopped Awesome time there as always .kudos to Vince he always takes care of everything and is the best service tech .I'd give more stats but the app stopped me with only 4 on some things 5 stars for all categories More

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Vince was fantastic! I brought my 2014 Chevy Impala in for some warranty work. I was a bit disappointed about 2 things: 1. I live in Indiana and Phillips (Frankfort) dril I brought my 2014 Chevy Impala in for some warranty work. I was a bit disappointed about 2 things: 1. I live in Indiana and Phillips (Frankfort) drilled into my bumper to install a front license plate bracket which are not required in Indiana. 2. In less than 4,000 miles on the car, the driver's side rear quarter glass plastic/chrome trim came off. Not sure how or where but happened sometime during our awful winter. I live much closer to the Lansing store so I dropped my car off asking if the trim could be replaced and if the bumper could be filled in once the front license plate bracket was removed. Vince saw to it that both of these things were done and had them claimed under warranty. The glass has to be completely removed and installed as a new unit. The body shop that was to perform the patchwork was 4-5 days out. Vince suggested to the dealership that they swap bumpers off of a new car in the lot so I could have my car in time for the weekend. Vince impressed me on several levels. For starters, this was warranty work and he didn't have a chance to upsell me on anything but still treated my concerns as a number one priority. What really impressed me was his constant communication, I am a "car guy." I can't tell you how many dealerships/shops have serviced my cars and I had to constantly call them for a status on my repair. Vince made sure he called me everyday with an update. This wasn't annoying, this was professional. I even called the service manager Dennis to commend Vince on his job well done. I also agreed to write this review on his behalf. Keep up the great work Vince. You can service my cars anytime, and I will only ask for you from now on. Completely Satisfied, Don Dulkoski Dyer, IN More

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