Vincent Vetere | Page 30

Labor charge I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at I purchased 2008 c300 4matic on 03/28/19. Car broke down 05/06/19 on my way to work 80 miles from home. Car was towed to Rallye Motors MB dealer at 9:30 am. Service advisor called me and told me that fuel line is broken and my GWC warranty doesn’t cover rusted parts. Parts was ordered and arrived next day 05/07/19 at 10:30 am. Based on invoice car was ready the same day at 16:14 pm. Total invoice was $ 2924.21. Parts was $ 67.02 and labor $ 2625.00 plus tax. Base on $175 per technician hr the total labor is 15 hrs. I spoke few mechanic about it and no one was agreed on it. Also on same time dealer performed safety recall on driver and passenger air bags. After all,I don’t complain about service done on the vehicle,I just want make sure that the 15hrs labor done by highly trained MB technician is accurate and complain with Alldata schedules Please explain Thank you Daniel More

by Lupo66 Verified Customer Verified Customer

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Professional and personal We service our cars here because everyone...…. receptionist, service consultant and the people in charge of loaners.....are always interested in offer We service our cars here because everyone...…. receptionist, service consultant and the people in charge of loaners.....are always interested in offering a positive experience. Our service consultant (Vincent) is spectacular. He is the main reason we come back and the main reason this will be our new car dealership in the future. More

by roaddog49 Verified Customer Verified Customer

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Smoothe!!!! I was greeted in a respectful manner & offered coffee & bagels. My service mgr helped me within 10 min of my arrival. He got my paperwork ready & they I was greeted in a respectful manner & offered coffee & bagels. My service mgr helped me within 10 min of my arrival. He got my paperwork ready & they put me in a loaner. It was a pleasure!!!! More

by DIANEFAHEY27 Verified Customer Verified Customer

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excellent RALLYE IS VERY PROFESSIONAL, THEY MAKE IT EASY AND TREAT CUSTOMERS WITH RESPECT, THE BEST DEALER I HAVE DEALT WITH IN MY 53 YEARS OF BUYING/LEASING RALLYE IS VERY PROFESSIONAL, THEY MAKE IT EASY AND TREAT CUSTOMERS WITH RESPECT, THE BEST DEALER I HAVE DEALT WITH IN MY 53 YEARS OF BUYING/LEASING NEW CARS !. More

by BUSSHELTER Verified Customer Verified Customer

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Outstanding Performance of Salesperson, There’s absolutely no other service like Rallye. Joseph Plut is unmatchable. I have known him for more than 12 years and his service is exceptional. I There’s absolutely no other service like Rallye. Joseph Plut is unmatchable. I have known him for more than 12 years and his service is exceptional. I have zero complaints. I’m always on a timed schedule and he’s always available and understanding. Our profound gratitude to you Joe. Carmen and Anna More

by Carmen Verified Customer Verified Customer

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Great services The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and The employees are knowledgeable and helpful. The services are smooth and efficient. The price is reasonable and affordable. The facility is clean and welcoming. The paperwork is lean and informative. More

by BENJAMINBXUE Verified Customer Verified Customer

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Svc b My service associate Vincent Vetere made sure that I was comfortable with all suggestions he made before performing work . Even if I didn't understan My service associate Vincent Vetere made sure that I was comfortable with all suggestions he made before performing work . Even if I didn't understand, he took the time to explain all details to me. More

by mike.crpc Verified Customer Verified Customer

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Service was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’ was excellent with Vincent. He worked diligently with me to get my issue resolved and although I have to return for completion of the service I don’t mind as he has been most helpful More

by RHEWITT555 Verified Customer Verified Customer

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reguar service Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your servic Professional, efficient and friendly. I have been a client of Mercedes for over 20 years. I continue to buy/lease your vehicles and use your service center. More

by CATHERINE.MARTYN Verified Customer Verified Customer

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Good customer service Each time I use your services I like the friendliness and the service provided. All the employees are very helpful ;they answer all the question tha Each time I use your services I like the friendliness and the service provided. All the employees are very helpful ;they answer all the question that I have . More

by JRUIVO Verified Customer Verified Customer

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