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Auffenberg Chevrolet Buick GMC

Farmington, MO

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39 Reviews

830 Valley Creek Drive

Farmington, MO

63640

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39 Reviews of Auffenberg Chevrolet Buick GMC

May 09, 2024

I only went to the dealership because my key broke and I needed a new key made, I tried all the locksmiths and nobody could help me, however, even though the dealership was able to make me a key, they also More

by Amber81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Morgan
May 11, 2024 -

Auffenberg Chevrolet Buick GMC responded

Thank you for sharing your experience, Amber. We strive to provide fair pricing and transparent information to all our customers. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Our team is committed to ensuring our customers' satisfaction, and we would appreciate the opportunity to make things right. Sincerely, The Auffenberg Chevrolet Buick GMC Team

June 08, 2023

I bought a 2015 chrystler 200 from them give almost 19000 for it didnt have it 6 weeks an motor blew up in it been in the shop for 3 weeks still dont know when im gettn it back call an talk to them about get More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Beech
Jun 12, 2023 -

Auffenberg Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Auffenberg Chevrolet Buick GMC Team

Jun 13, 2023 -

Me responded

I have contacted the farmington facility an talked to a couple different people just to be blew off or acted like i dodnt matter u would after spendin close to 20000 dollars on a car an it last 6 weeks that a person could get somethin to drive but instead you wanna blame someone else an go about ur business ive been wothout my car for a month now an still dont know when i get it back an ive borrowed cars from friend an everuthing else that i shouldnt have had to now im back to nothin an on the verdge of loosin my job cause i have no way there

Jun 14, 2023 -

Me responded

Just talked with barry once again an the guy is a real xxx he is as about unprofessional as they come dunno how he got to be management material with the way he does business i know one thing for sure ill never buy nothin from them ever again an i suggest that if you want to be done right an treated as a customer should i would not go to this dealership an do business

June 15, 2022

We thought we had found a good dealer only to be disappointed. We purchased a Buick Enclave in September 2021. After driving it and pulling it behind our motorhome, we decided to trade for a l More

by teribloom
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Pannett
Jun 17, 2022 -

Auffenberg Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience at Auffenberg Chevrolet Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Auffenberg Chevrolet Buick GMC Team

August 08, 2020

This dealership is absolutely amazing! We dealt with a few complications, but Ryan and Barry were quick to get them solved and taken care of! No other salesman would’ve went as far as either of these 2 ge More

by Denise Varner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cooper, Barry Pannett
Aug 12, 2020 -

Auffenberg Chevrolet Buick GMC responded

Denise, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, The Auffenberg Chevrolet Buick GMC Team

July 26, 2020

Terrible staff!!! The one they call Barry, yeah, joke! The finance guy, Traverse, joke number 2. 3 weeks in the waiting for a done deal. Returning the car because Bar More

by Duhhhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Pannett
Jul 28, 2020 -

Auffenberg Chevrolet Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Auffenberg Chevrolet Buick GMC Team

June 21, 2019

Great job Jeff! I appreciate your kindness and knowledge of my new car purchase! Thank you for the experience. I will buy from you again and will recommend you to More

by Lisa 777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Pannett, Jeff Detring
April 15, 2019

Professional, knowledgeable Talked to salesman after looking over lot. He made a suggestion, and we bought the 2017 equinox that he brought out to show us. Looked at one car and More

by tomary001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff detring, Barry Pannett
December 19, 2018

Great Experience We had a great experience. Our salesman, Justin was extremely helpful. He made sure we had all of the information we needed. He went above and beyond. More

by Sval81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Beech
December 11, 2018

Excellent service! Everyone at Auffenberg was knowledgeable, helpful and kind! My salesman was Justin Beech and he was awesome very helpful and answered all of our quest More

by Elaine Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Beech
November 19, 2018

Absolutely loved our salesman Justin.. Everyone was very helpful and very friendly..quick service also they made us feel right at home..loved working with Justin he was very informative and More

by Kris65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Beech
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