Vito Pannarale | Page 4

I always feel I am treated with respect when I come for service. (The coffee could be a little stronger but I appreciated the freshly baked cookies!) The work was completed in slightly less time than pro service. (The coffee could be a little stronger but I appreciated the freshly baked cookies!) The work was completed in slightly less time than promised. More

Report | Print

Everyone was polite, professional and helpful. I will definitely recommend this dealership to others. My car was serviced and I received an estimate for upcoming work that needs to be done. I will definitely recommend this dealership to others. My car was serviced and I received an estimate for upcoming work that needs to be done. More

Report | Print

The Bob Rohrman dealership is where I take my Honda-Accord for service. My service advisor is Vito Pannarale. He is the best. Honest and straightforward. I have witnessed some of the other servi Honda-Accord for service. My service advisor is Vito Pannarale. He is the best. Honest and straightforward. I have witnessed some of the other service advisors lie to the customers. Except for Vito! More

Report | Print

Everyone was super professional. They were prompt with the appointment time, conducted the test drive, explained everything clearly and I was out with a new car in under 4 hours. T They were prompt with the appointment time, conducted the test drive, explained everything clearly and I was out with a new car in under 4 hours. They have a clear sales step system in place which proves to be efficient and effective. I will definitely return there again for my 3rd purchase when necessary. Thank you Honda Team for making my car buying process so pleasant! More

by ANNA.MAC Verified Customer Verified Customer

Report | Print

Vito my service rep is polite and responsive to all my concerns regarding my 2018 civic. Great customer service! concerns regarding my 2018 civic. Great customer service! More

Report | Print

My service adviser, Vito Pannarale, was very patient in answering all my questions and was pleasant to speak with. He volunteered without my asking him, that the AC compressor that needed to be replaced answering all my questions and was pleasant to speak with. He volunteered without my asking him, that the AC compressor that needed to be replaced (my air conditioner stopped working about 1 year after I bought the car, but I just did not have time to bring it in earlier because of Covid pandemic), was covered by the extended warranty I purchased when I bought the car. The loaner was convenient and enabled me to get home and back the next day to pick up my car. He also had my spare tire pressure checked and adjusted even though I brought it up at the time when I ws just about to take my car back. All other personnel I interacted with were nice and willing to help. I have not driven the car much since I brought it back home,but iso far, everything seems to be working well. More

Report | Print

Vito was extremely courteous and professional, great experience bringing my car in for service and no issues using the vehicle's extended warranty. experience bringing my car in for service and no issues using the vehicle's extended warranty. More

Report | Print

My service on my Honda was suburb, and that is why I bring my van to this dealership! bring my van to this dealership! More

Report | Print

Vito was great to work with regarding what was needed and price. Everything was completed on time. price. Everything was completed on time. More

Report | Print

Vito told me cost and time when I checked in to service my Honda. Everything went well and he explained what was done. That’s why I continue to come back to this service department. my Honda. Everything went well and he explained what was done. That’s why I continue to come back to this service department. More

Report | Print