Vito Susca | Page 67

Vito killed it! I called to inquire about a 2016 Nissan Rogue with low miles and was greeted by Paul the sales manager who was very kind and professional. Paul turned I called to inquire about a 2016 Nissan Rogue with low miles and was greeted by Paul the sales manager who was very kind and professional. Paul turned the deal over to Vito who within 15 minutes sent me a detailed video of the vehicle outlining all the features that I explained were important to me. I arrived and the vehicle was detailed and ready to roll away. The vehicle was meticulously cared for and in excellent condition. Viti greeted me on arrival, we test drove the vehicle, he presented numbers, I signed and was on my way in less than 2 hours. Great experience! More

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We were misled We saw a car on a website advertising a 2016 Honda Civic. We contacted Audi Lakeland who had the car and asked for details. We communicated with Vit We saw a car on a website advertising a 2016 Honda Civic. We contacted Audi Lakeland who had the car and asked for details. We communicated with Vito Susca who informed us that the car was "in mint condition." Because we were traveling approximatley two hours (from Venice to Lakeland) to see the car we did as much research as possible about honda civics in general and the car at Audi Lakeland specifically. In addition to speaking with Vito, we also asked his sales manager, Jared Plummer, about the car. Jared Plummer also stated that the car was "in mint condition." When we got to Audi Lakeland we were shocked. The car had multiple deep scratches all over the hood as well as scratches on other parts of its body. Because it was a 2016, we weren't expecting perfection by any means, but this car had more scratches on the hood then I've ever seen on a car. We had clearly been misled and had driven two hours for nothing. While Jared apologied and offered to paint the hood of the car, we were no longer interested. If the car had been treated so poorly on the outside, how had it been driven? If we couldn't rely on what two employees told us, how could we trust that the hood would be painted properly and that the paint would last? And while the hood was the worst, there were numerous other scratches on the car as well. We spent four hours on the road for nothing. Vito Susca and Jared Plummer had lied to us. More

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Fantastic ! From start to finish, Vito was fantastic - excellent customer service, professional - all beyond my expectations! Thank you, Vito for all that you did From start to finish, Vito was fantastic - excellent customer service, professional - all beyond my expectations! Thank you, Vito for all that you did in making my car purchase seamless ! More

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First Digital experience and it was amazing 👍 Dealership is top notch. Vehicles are so clean and are in amazing condition. Drove all the way from Valrico In search for a certified pre owned Q3. Th Dealership is top notch. Vehicles are so clean and are in amazing condition. Drove all the way from Valrico In search for a certified pre owned Q3. They played no games and were upfront and transparent with everything from the moment I walked in. Thank you Ken, Paul, Jared, and Vito for such a amazing experience at Audi Lakeland. Love my Q3 guys!!! More

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Great buying experience! Great deal, great people and most of all they got us the exact car we wanted! We will definitely go back there for our next vehicle. Great deal, great people and most of all they got us the exact car we wanted! We will definitely go back there for our next vehicle. More

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Excellent experience and professional. El profecionalismo y el trato de excelencia te hacen sentir como en familia. Ademas la calidad de sus atenciones y servicio me motivan a recomendarlos El profecionalismo y el trato de excelencia te hacen sentir como en familia. Ademas la calidad de sus atenciones y servicio me motivan a recomendarlos a posibles clientes. Gracias Vito y Poul por sus atenciones. More

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Easy, fast knowledgeable sales associates. Mario and Vito were top notch with Audi knowledge and made the process so easy! I look forward to dealing with Audi Lakeland for all my Audi needs. Mario and Vito were top notch with Audi knowledge and made the process so easy! I look forward to dealing with Audi Lakeland for all my Audi needs. More

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Audi Lakeland best serivce and dealer ever Had such a great exprience and serivce Audi Lakeland. I Recommend them 100 times to anyone looking to lease a car they are willing to work with you ev Had such a great exprience and serivce Audi Lakeland. I Recommend them 100 times to anyone looking to lease a car they are willing to work with you even if you have bad credit and low deposit 🙃🙃🙃 More

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Professional staff and very courteous No high pressure, just an honest effort to answer your questions and match you with the right vehicle. Outstanding service attitude from everyone at t No high pressure, just an honest effort to answer your questions and match you with the right vehicle. Outstanding service attitude from everyone at the dealership More

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Fantastic Service, Clean dealership! Everything in the showroom was impeccably clean and we were approached as soon as we walked through a door being held open by our salesman, Vito Susca Everything in the showroom was impeccably clean and we were approached as soon as we walked through a door being held open by our salesman, Vito Susca. He was super polite, knowledgeable and very informative with every question we had. He helped us get into a fantastic new Q3 and made the process quick and smooth. We would definitely recommend coming here for your sports car needs! I’ll be coming out to Lakeland from St Petersburg the next time we go out to get a car. Thank you again Vito for all your help, you were amazing. More

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