Vivian Montes

I had an excellent experience. Vivian and the technician paid great attention to detail. Communication was outstanding! My concerns were fully addressed and solved. Vivian and the technician paid great attention to detail. Communication was outstanding! My concerns were fully addressed and solved. More

by mjgittleman Verified Customer Verified Customer

Report | Print

Knowledgeable, pleasant, very straightforward with the information. Snow hidden agenda. Harness regarding pricing. I mean no hidden agenda information. Snow hidden agenda. Harness regarding pricing. I mean no hidden agenda More

by marion.walker Verified Customer Verified Customer

Report | Print

Vivian was very thoughtful, professional, and pleasant to work with. She was very friendly and helpful. Clearly an asset for your company. work with. She was very friendly and helpful. Clearly an asset for your company. More

by rob@rlbolick.com Verified Customer Verified Customer

Report | Print

Great service from a very helpful service advisor Vivian Montes. I will always use Ken Garff Mercedes. Montes. I will always use Ken Garff Mercedes. More

by scottpugh Verified Customer Verified Customer

Report | Print

Vivian is always professional and helpful! !! She is always willing to help find the best solution for you! I highly recommend her! !! She is always willing to help find the best solution for you! I highly recommend her! More

by patriciamelrose Verified Customer Verified Customer

Report | Print

This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my time going back-and-forth. This was ridiculous. More

by jimkoos Verified Customer Verified Customer

Report | Print

I have a great experience each time I visit this dealership. Staff are friendly and helpful. dealership. Staff are friendly and helpful. More

by steffaniebert Verified Customer Verified Customer

Report | Print

Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable service , pricing , timeline , overal experience , they are very professional and knowledgeable More

by Helheleh Verified Customer Verified Customer

Report | Print

Vivian was very friendly and helpful. Our car was ready the same day and the whole staff was great to work with. Our car was ready the same day and the whole staff was great to work with. More

by fpaulos Verified Customer Verified Customer

Report | Print

The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! More

by thepoet85_2 Verified Customer Verified Customer

Report | Print