Vivian Montes
Vivian Montes at Ken Garff Mercedes-Benz of Salt Lake City
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Vivian Montes | Page 2

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Vivian Montes

April 06, 2024

Dealership Rating
Employee Rating

Vivian was very helpful and professional. She was extremely knowledgeable and courteous. I would recommend Ken garff 21 looking for a Mercedes More

by dcogzz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

April 04, 2024

Dealership Rating
Employee Rating

Vivian was friendly; good communicators; good service service was on time. Review too long. everything good More

by hamblind
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vivian

Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 30, 2024

Dealership Rating
Employee Rating

I liked receiving the video updates on the vehicle and ease of making payment after service is completed. More

by Jan
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Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 29, 2024

Dealership Rating
Employee Rating

Vivian was great to work with and had excellent costumer service skills. She was very friendly and helpful. More

by Jillkyler
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 23, 2024

Dealership Rating
Employee Rating

The service and parts department handled my warranty issue in a timely and professional manner. More

by TYPE 901
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 21, 2024

Dealership Rating
Employee Rating

Good communication with Vivian throughout the repair process. Loaner vehicle was helpful and appreciated. Well done! More

by REESPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 18, 2024

Dealership Rating
Employee Rating

Efficient service the day I came in. Woman that helped me was very courteous and kind More

by LASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 17, 2024

Dealership Rating
Employee Rating

It was awesome from start to finish. The staff was very attentive to my needs. More

by CMANTAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 14, 2024

Dealership Rating
Employee Rating

They were great. ...but making people write 15 word min is a pain and this is making me aggrevated More

by NCCANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

March 14, 2024

Dealership Rating
Employee Rating

Excellent customer care and helpfulness. Flexible and accommodating for a busy life. Satisfaction guaranteed for perfect service. More

by RICKF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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