They are the worst dealer and they lie to sell me the car
they charge me $5000 over the price we are agreeing to and they charge me without my knowledge $3000 for warranty on and $3800 for better interest ra
they charge me $5000 over the price we are agreeing to and they charge me without my knowledge $3000 for warranty on and $3800 for better interest rate so they charge more $11800 in my loan without informing me and they won't return the money for interest rate and over car price. I highly recommend don't do any business with thus dealership
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by awais467
Verified Customer
Verified Customer
Sep 23, 2022 -
Lexus of Arlington responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Sep 23, 2022 -
Lexus of Arlington responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Salesperson left me in empty office while he worked two
other customers. Wasted my time.
other customers. Wasted my time.
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by RYNE23
Verified Customer
Verified Customer
Other Employees Tagged:
Yegor Azarov
Sep 23, 2022 -
Lexus of Arlington responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.
Sep 23, 2022 -
Lexus of Arlington responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.
Good dealership to shop when looking for a nice car also
very nice with good service.
very nice with good service.
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by HTUDF
Verified Customer
Verified Customer
Sep 09, 2022 -
Lexus of Arlington responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Super clean, really really good waiting areas with lots
of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol
of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol
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by TheReapr
Aug 06, 2022 -
Lexus of Arlington responded
Thank you for sharing your thoughts about your excellent experience with Lexus of Arlington. We truly appreciate your business and look forward to having you as one of our valued customers for years to come.
They wanted to do whatever it took to make a sale and
make me happy.
make me happy.
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by KARIMARIN
Verified Customer
Verified Customer
Aug 04, 2022 -
Lexus of Arlington responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
It's nice pipol working this place
I'm very happy I
got my car
got my car
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by OLGAKRUGLOV
Verified Customer
Verified Customer
Jul 24, 2022 -
Lexus of Arlington responded
Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!
The dealership was clean.
Tony was attentive and informative while assisting me during my servicing.
Tony was attentive and informative while assisting me during my servicing.
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by laport.elizabeth
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Coyoc
Jul 16, 2022 -
Lexus of Arlington responded
Thank you for the kind words for Tony in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.
Friendly people professional services very nice
atmosphere comfortable surroundings I would recommend this dealership to family and friends.
atmosphere comfortable surroundings I would recommend this dealership to family and friends.
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by RH0051
Verified Customer
Verified Customer
Jul 08, 2022 -
Lexus of Arlington responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very professional dealership.
Finance Mgr closed the deal and convinced me to purchase extended warranty, which initially I had no plan to do. He's very very good.
Finance Mgr closed the deal and convinced me to purchase extended warranty, which initially I had no plan to do. He's very very good.
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by DYL1014
Verified Customer
Verified Customer
Jul 06, 2022 -
Lexus of Arlington responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!
Willing to drop some charges and compromise, the salesman
was very helpful and friendly when I was there.
was very helpful and friendly when I was there.
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by EVAN-CHRISTO
Verified Customer
Verified Customer
Jul 05, 2022 -
Lexus of Arlington responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vladimir delivered such a great experience!