The dealership as a whole has fallen in maintenance,
however, majority of the staff is very polite and does a great job!
however, majority of the staff is very polite and does a great job!
More
by I_DONEV
Verified Customer
Verified Customer
Other Employees Tagged:
Tony (Service) 5/5
Oct 29, 2021 -
Lexus of Arlington responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The service was and is courteous, thoughtful and
complete. They are very timely with repairs. I can’t ask for anything more. But if I did, based on their attentiveness, I am sure I would be accomm
complete. They are very timely with repairs. I can’t ask for anything more. But if I did, based on their attentiveness, I am sure I would be accommodated. Thank you!
More
by rosemaryburt
Verified Customer
Verified Customer
Other Employees Tagged:
Peter Demos
, Mitch Horwitz, Oksana Sahan
Oct 25, 2021 -
Lexus of Arlington responded
Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Tony went out of his way to advise us about required
maintenance, arrange for bumper repair work, a full detail and Xzilon applications. He also arranged for a loaner car both times. Everything went ver
maintenance, arrange for bumper repair work, a full detail and Xzilon applications. He also arranged for a loaner car both times. Everything went very smoothly and the car looks amazing!
More
by MPB4775
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Horwitz, Tony Coyoc
Oct 04, 2021 -
Lexus of Arlington responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.
Vlad was an excellent and helpful salesman, and Mitch was
an excellent closer, nice, kind, and easy to talk to. thank you
an excellent closer, nice, kind, and easy to talk to. thank you
More
by Okay
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Horwitz
Sep 20, 2021 -
Lexus of Arlington responded
It's fantastic to hear that Vladamir and Mitch provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!
Excellent staff, very patient and proficient in the
process. I was in and out in no time with my new vehicle
process. I was in and out in no time with my new vehicle
More
by PATNEUMANN
Verified Customer
Verified Customer
Other Employees Tagged:
Yegor Azarov, Oksana Sahan
Sep 19, 2021 -
Lexus of Arlington responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Outstanding all the way around! We will be back. We’ve
enjoyed the service and the people with whom we have worked. Great experience always.
enjoyed the service and the people with whom we have worked. Great experience always.
More
by CPINCHUSA
Verified Customer
Verified Customer
Other Employees Tagged:
Yegor Azarov, Tim Webb
Aug 16, 2021 -
Lexus of Arlington responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Buying an NX for my wife from Rohrman Lexus was such a
pleasure I came back the next day and both get an ES for myself.
pleasure I came back the next day and both get an ES for myself.
More
by Icanc4mls
Verified Customer
Verified Customer
Other Employees Tagged:
Igor Zigic
, Mitch Horwitz, Chris Ward
Aug 04, 2021 -
Lexus of Arlington responded
Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your NX and ES! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I purchased a Lexus RX350 on July 31, 2021 for a fair
price, and the dealership did not try to play games with hidden fees. I recommend buying your next Lexus from Arlington Lexus.
price, and the dealership did not try to play games with hidden fees. I recommend buying your next Lexus from Arlington Lexus.
More
by PETEY
Verified Customer
Verified Customer
Other Employees Tagged:
Igor Zigic
, Mitch Horwitz
Aug 04, 2021 -
Lexus of Arlington responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new RX350! Thanks again for choosing Lexus of Arlington!
We had been looking for a new Lexus for over a year. When
we drove by the dealership we saw they had some RX 350s on the lot.
We looked them over that night. Did some research that night, came back the n
we drove by the dealership we saw they had some RX 350s on the lot.
We looked them over that night. Did some research that night, came back the next morning, talked with Vlad and drove home with it that day.
Thank you
More
by Kevin
Verified Customer
Verified Customer
Aug 03, 2021 -
Lexus of Arlington responded
Kevin, Thank you for taking the time to share your thoughts on working with Vlad and our team. We're glad to hear we delivered such a great experience!
The atmosphere in the dealership is clean, fresh and
welcoming. Very comfortable looking at cars
welcoming. Very comfortable looking at cars
More
by CATHYSILVIS
Verified Customer
Verified Customer
Jul 02, 2021 -
Lexus of Arlington responded
Thank you so much for your wonderful review, Cathy! We are thrilled that you had such a positive experience while visiting Lexus of Arlington. Please let us know if we can be of any further assistance!