Vladimir Kochubey | Page 44

Maintaining my H2 I have a 2005 Hummer H2 that you have serviced it since I bought it brand new. I trust your dealership to do the job correctly at a fair price. On th I have a 2005 Hummer H2 that you have serviced it since I bought it brand new. I trust your dealership to do the job correctly at a fair price. On this service I had more than just an oil change. I spent more than $3700.00 and was surprised when I picked it up to see that they didn't wash the vehicle. I have been buying cars from the Jim Ellis Enterprise on a regular basis since buying my 1994 Z28 convertible I have bought 5 VW"s since 2016 and when I pick them up after getting just the oil changed the vehicle has always been washed at NO charge. To me that is such a nice THANK YOU. Just a thought. Sincerely, Scott P, Wright P.S. I put GMC in the "select make" column because there is no "Hummer" select and by leaving it blank will not let me summit. More

by THEWRIGHTTOUCH Verified Customer Verified Customer

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Excellent Everyone is very professional. Quick service. Efficient service. We will return to this location for future service work. Thank you to your team for c Everyone is very professional. Quick service. Efficient service. We will return to this location for future service work. Thank you to your team for consistent service. More

by LORTIZHUANG Verified Customer Verified Customer

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Consistent Owned my Tahoe 15 years. No one else has ever worked on it . Still looks and rides Great. Consistent service, friendly staff and a free ride home i Owned my Tahoe 15 years. No one else has ever worked on it . Still looks and rides Great. Consistent service, friendly staff and a free ride home in Dunwoody. pb More

by GPB246 Verified Customer Verified Customer

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It is a pleasure to walk in their door. Everyone was very helpful. I plan to return to them on my next purchase on a new car t helpful. I plan to return to them on my next purchase on a new car t More

by JEFFSILBER1 Verified Customer Verified Customer

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So y'all wonder why it is that I don't bring my car to you for regular service. Well here is why. I brought my SS in for a recall service, because I could not bring it anywhere else. This was actually my you for regular service. Well here is why. I brought my SS in for a recall service, because I could not bring it anywhere else. This was actually my second time in for this service, because the parts had to be ordered. Ok yeah there's a virus pandemic, so that's why it took 2 weeks for the parts to come in. Sure. When I brought it in, Vladimir said the repair would take all day. Sure. However, when it gets on to 4:30-5:00, and I have not heard anything about the progress on this. I become concerned. So I called, left a message, please call me back to let me know if it will be done today. No call back. Called again at 5:30. Please let me know if it will be done today so I can make plans to pick it up. Again, nothing. At 6:15, called the Service Manager, to ask what was the progress. No call back, but fortunately I checked my email, because at 6:30 I got an email saying the car was ready. Had to rush across town to get there before 7:00. Y'all need to improve your customer communication. More

by Alandinkle Verified Customer Verified Customer

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Vlad and Jim Ellis are the best hands down, always leave my car looking better than it was, detail was impeccable and service was peerless. my car looking better than it was, detail was impeccable and service was peerless. More

by ROLLINS.WILSON Verified Customer Verified Customer

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The absolute best service ever! Even during a Pandemic! These guys are first class. All the way from the purchase of the car, to the delivery of the car, to the servicing of the car. I am on my 4th Denali These guys are first class. All the way from the purchase of the car, to the delivery of the car, to the servicing of the car. I am on my 4th Denali in almost 20 years and I always buy from Jim Ellis and service my cars with Jim Ellis! More

by NWISEJR Verified Customer Verified Customer

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Did not receive the service I went in for. I did not have much Communication with anyone while my vehicle was being serviced, and my vehicle seems to have the same “problem” much Communication with anyone while my vehicle was being serviced, and my vehicle seems to have the same “problem” More

by MILLERCHARLIE296 Verified Customer Verified Customer

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Inflated pricing and gouging going in. They tried to harge me $3400 for a catalytic converter that was $980 at another repair shop. They charged $27 for a windshield wiper. Vladimir a servicer provider harge me $3400 for a catalytic converter that was $980 at another repair shop. They charged $27 for a windshield wiper. Vladimir a servicer provider lied and said he would call me back and didn't address my issue until I drove up there. Paul, a serivce provider took 30 minutes just to "wrap" a report up and give me my car. The service people were laughing and joking and wasting my time. This was a horrible experience. More

by joelljosephmpa Verified Customer Verified Customer

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My service rep was very responsive and informative will be back very soon for brakes and clutch fan repair also the Dept was very clean be back very soon for brakes and clutch fan repair also the Dept was very clean More

by RL.CARSON47 Verified Customer Verified Customer

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