Vladimir Kochubey | Page 65

Routine Maintenance Jim Ellis always gets the service on my 2016 Z06 Corvette right. Vladimir, Ben, and Garrod always are kind, helpful, and get the work done right, the Jim Ellis always gets the service on my 2016 Z06 Corvette right. Vladimir, Ben, and Garrod always are kind, helpful, and get the work done right, the first time. More

by WILLIAM121 Verified Customer Verified Customer

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Better than the first visit. They really made me feel welcomed. I was a few minutes late, due to traffic and the got me in and got me done!! great job! They really made me feel welcomed. I was a few minutes late, due to traffic and the got me in and got me done!! great job! More

by CHRISTIANKMENDEZ81 Verified Customer Verified Customer

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Service and checks I dropped my car off for service work (oil change and tries rotation) but also asked for them to check out the hesitation and sluggish starts when the I dropped my car off for service work (oil change and tries rotation) but also asked for them to check out the hesitation and sluggish starts when the engine is cold, Although they were unable to find an issue they tried on several days before returning and advised to keep them updated if the problem returns. The staff was all very courteous and helpful. More

by fikes Verified Customer Verified Customer

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A long wait I was told the service would take about an hour but it ended up taking 3 hours. I was originally going to take the shuttle but when I switched from th I was told the service would take about an hour but it ended up taking 3 hours. I was originally going to take the shuttle but when I switched from the 50,000 miles to the regular maintenance package the rep said I would no longer need the shuttle. After a long wait nobody went over the checklist with me but told me everything was good. When I got home I saw I had two things that don't require attention now but might soon. Would've been nice to go over those because I could have scheduled an appointment to have that handled. More

by ms.jennifer.n.day Verified Customer Verified Customer

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Poor customer service Poor communication from service tech. I was not told there would be a fee for diagnosing my car. I left tech a message at 10 am that I would pick up t Poor communication from service tech. I was not told there would be a fee for diagnosing my car. I left tech a message at 10 am that I would pick up the car at 4pm he never called back and told me it would not be ready until after I turned in my rental and arrived at shop. More

by WHITE770 Verified Customer Verified Customer

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My Great Experience My experience was Great!!! Great Staff and work done to my corvette was right on time. Everyone one at Jim Ellis goes out of their way to help me. My experience was Great!!! Great Staff and work done to my corvette was right on time. Everyone one at Jim Ellis goes out of their way to help me. More

by WILLIAM121 Verified Customer Verified Customer

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Great and pleasant! The wait time was minimal, the atmosphere was clean and the people were friendly....My car was taken care of, no dents,dings or scratches! The wait time was minimal, the atmosphere was clean and the people were friendly....My car was taken care of, no dents,dings or scratches! More

by quazarmulti Verified Customer Verified Customer

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Vladimir makes it worthwhile Exceptional services coming from Vladimir Kochubey. He is very understanding, and keeps you informed. Without him being in place when I come to get s Exceptional services coming from Vladimir Kochubey. He is very understanding, and keeps you informed. Without him being in place when I come to get services done to my Chevy Sonic. I seriously doubt, I would take a 35 minute ride to get my car services across town. Thank you for Vladimir. There is no-one else like him! 2014 - 2019. Kudos to Vladimir. Employee of the Year! Brandon Colon is just as nice. More

by TFMDAVIS2 Verified Customer Verified Customer

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Vlad is Amazing! Hello, I have received excellent customer service from Vlad for well over 10 years. He has shown our family the utmost respect whether it was for Hello, I have received excellent customer service from Vlad for well over 10 years. He has shown our family the utmost respect whether it was for our 2000 Suburban or our 2018 Tahoe. Brandon was also very professional about getting our issue resolved. More

by oscarfernando.barrera Verified Customer Verified Customer

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Amazing amazing Customer service!! Everyone is super amazing. Vladimir , Elise and Brandon always go above and beyond!!! No other dealership I would drive 40 mins for!!!! Will always Everyone is super amazing. Vladimir , Elise and Brandon always go above and beyond!!! No other dealership I would drive 40 mins for!!!! Will always come back as long as these 3 are here! :) More

by TAS Verified Customer Verified Customer

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