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Wade Gilbertson
Wade Gilbertson at Rapids Honda

Wade Gilbertson | Page 4

Sales Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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165 Reviews
not yet
rated

165 Reviews

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Industry Experience

24 yrs, 5 mos

165 Reviews of Wade Gilbertson

November 29, 2021

Dealership Rating
Employee Rating

Very good experience having the car serviced. Will do so again when it is time for services More

by bmeyerc
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge "Jorch" Espinosa, Joel Bringle , Jake Braun, Kenneth Chan, Kade Hemme

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Nov 29, 2021

Rapids Honda responded

It has been a pleasure serving you. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 02, 2021

Dealership Rating
Employee Rating

I enjoyed working with Wade. He was honest and a down to earth guy. I'd work with him again. More

by mmathewsmn
Recommend Dealer
Yes
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Nov 02, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that Wade had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 19, 2021

Dealership Rating
Employee Rating

Came in to purchase new car. Got what I wanted. Salesman was very friendly and easy-going. More

by Darin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

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Oct 19, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 19, 2021

Dealership Rating
Employee Rating

Very nice well kept up looking dealership all advisors say can i help you makes you feel good More

by my70pontiac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 08, 2021

Dealership Rating
Employee Rating

I requested cancellation of warranty services. Signed the cancellation form and I was told that I will receive the credit within 4-6 weeks. After 5 weeks I contacted EZcare and they said they have not receiv More

by vj31
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roy Lacey, Roger Thomas, Daren

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Oct 27, 2021

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

October 06, 2021

Dealership Rating
Employee Rating

Great customer service and assistance when needed. Work was done in a timely manner, welldone. More

by stein1977.js
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2021

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2021

Dealership Rating
Employee Rating

Latest service was poor. Asked Service Manager to call me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job! More

by drcinps
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marlin Haney , Lucas Smith great!

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Oct 18, 2021

Rapids Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

Dealership Rating
Employee Rating

Easy to make the appointment and service was faster than what I prepared for. Excellent service above and beyond my expectations, fast and friendly. More

by mosesj157
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Smith was my SA; I give him 5stars ***** Wade sold me the CR-V.

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Sep 30, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

Dealership Rating
Employee Rating

Wade was an excellent salesman, I have no complaints. I highly recommend Honda to any person that wants to purchase a vehicle. More

by glenda.27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young, Chris Velasco

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Sep 27, 2021

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Wade, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 23, 2021

Dealership Rating
Employee Rating

Wade was Fantastic to work with.. Found us the perfect vehicle. I would highly recommend this dealership More

by metaldog.jp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Young

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Sep 24, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Wade and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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