Very good experience having the car serviced. Will do so
again when it is time for services
again when it is time for services
More
by bmeyerc
Verified Customer
Verified Customer
Nov 29, 2021 -
Rapids Honda responded
It has been a pleasure serving you. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I enjoyed working with Wade. He was honest and a down to
earth guy. I'd work with him again.
earth guy. I'd work with him again.
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by mmathewsmn
Verified Customer
Verified Customer
Nov 02, 2021 -
Rapids Honda responded
Thank you so much for your wonderful review! We are thrilled that Wade had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Came in to purchase new car. Got what I wanted. Salesman
was very friendly and easy-going.
was very friendly and easy-going.
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by Darin
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey
Oct 19, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very nice well kept up looking dealership all advisors
say can i help you makes you feel good
say can i help you makes you feel good
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by my70pontiac
Verified Customer
Verified Customer
Oct 19, 2021 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I requested cancellation of warranty services. Signed the
cancellation form and I was told that I will receive the credit within 4-6 weeks. After 5 weeks I contacted EZcare and they said they have not receiv
cancellation form and I was told that I will receive the credit within 4-6 weeks. After 5 weeks I contacted EZcare and they said they have not received the cancellation form. Luckily I had a copy and sent them the form directly, but very unhappy with the dealership tor not sending the form as promised.
More
by vj31
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey, Roger Thomas, Daren
Oct 27, 2021 -
Rapids Honda responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Katie Young
General Sales Manager
(952) 207-7826
kyoung@rapidshonda.com
Great customer service and assistance when needed. Work
was done in a timely manner, welldone.
was done in a timely manner, welldone.
More
by stein1977.js
Verified Customer
Verified Customer
Oct 07, 2021 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Latest service was poor. Asked Service Manager to call
me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job!
me. Hasn't over 2 weeks. Don't believe their mantra if you are not 100% fine we didn't do our job. They didn't do their job!
More
by drcinps
Verified Customer
Verified Customer
Oct 18, 2021 -
Rapids Honda responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Easy to make the appointment and service was faster than
what I prepared for. Excellent service above and beyond my expectations, fast and friendly.
what I prepared for. Excellent service above and beyond my expectations, fast and friendly.
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by mosesj157
Verified Customer
Verified Customer
Other Employees Tagged:
Lucas Smith was my SA; I give him 5stars ***** Wade sold me the CR-V.
Sep 30, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Wade was an excellent salesman, I have no complaints. I
highly recommend Honda to any person that wants to purchase a vehicle.
highly recommend Honda to any person that wants to purchase a vehicle.
More
by glenda.27
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young, Chris Velasco
Sep 27, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Wade, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Wade was Fantastic to work with.. Found us the perfect
vehicle. I would highly recommend this dealership
vehicle. I would highly recommend this dealership
More
by metaldog.jp
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Sep 24, 2021 -
Rapids Honda responded
Thank you for sharing your experience with us! We're happy to hear it went well working with Wade and hope you enjoy your new vehicle. We truly appreciate your feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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24 yrs, 9 mos
