Wallace "Ames" Lay
Wallace "Ames" Lay at BMW of Salem

Wallace "Ames" Lay

Sales Professional

BMW of Salem

1151 Van Ness Ave NE
Salem, OR 97301

5.0
7 Reviews

I have been in the car business for a few years and I love helping people find their next vehicle. My goal is to help you have the smoothest and easiest car buying experience you have ever had. I do that by taking a different approach. I don't want to "sell" you a car; I just want to help you buy one. I'm also new to Oregon. My wife and I moved here from Georgia about four years ago so she could pursue a PhD at OSU. We love it here. The mountains and outdoors are truly beautiful. We love camping and hiking all the beautiful trails and state parks Oregon has to offer. Before moving here my backgound was in the military and law enforecment, so working at BMW of Salem is quite the change to what I am used to. After having traveled the world, I am happy to have made my home in the Willamette Valley. I hope to have the opportunity to meet you soon!

5.0

7 Reviews

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Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

Mandarin Mandarin

7 Reviews of Wallace "Ames" Lay

February 13, 2024

Dealership Rating
Employee Rating

Closed the deal on our very clean pre-owned Highlander without issue. Ames followed up and was ready to help out if we had issues. BMW of Salem is the first place we will look when we need another car. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Glaze

Feb 15, 2024

BMW of Salem responded

Ken, we're delighted to know that Ames and our team at BMW of Salem were able to assist you in finding your pre-owned Highlander. We look forward to helping you again when it's time for another car!

January 03, 2024

Dealership Rating
Employee Rating

We would gladly return for another vehicle purchase from BMW of Salem. Ames (our sales associate) was extremely knowledgeable, patient, and helpful throughout the whole process. We shopped around at half a More

by JPratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

BMW of Salem responded

We're delighted to know that Ames and our team at BMW of Salem provided you with a top-notch car buying experience. We appreciate your kind words and recognition of our team's efforts to provide welcoming and informative care. Until your next visit, safe travels!

August 29, 2023

Dealership Rating
Employee Rating

Amazing staff! I purchased my first BMW x1 and I couldn’t be happier. Thank you BMW of Salem More

by Ilda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winer, Jerome Coleman , Damián López- 5 stars

Aug 30, 2023

BMW of Salem responded

Thank you as well Ilda. Our team is happy to know you are continuing to enjoy your new X1, and we hope to get the opportunity to work with you again here at BMW of Salem.

May 06, 2023

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Employee Rating

Excellent customer service . Ames ‘s customer service was very good and he listened to our needs.He was very patient and went the extra mile for us. Highly recommended. More

by Walton2391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon

May 08, 2023

BMW of Salem responded

Thank you for this recommendation of our team. We are pleased to know our team member, Ames, provided you with excellent customer service and addressed each of your needs. We will be sure to pass along your kind review, and look forward to continuing to provide top-notch service upon your next visit here at BMW of Salem.

December 01, 2022

Dealership Rating
Employee Rating

Very professional and extremely customer service oriented. Everyone was helpful in assisting in my new car sale. More

by dxbeer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

BMW of Salem responded

Congratulation on your new vehicle! Our team is happy to have provided you with an enjoyable purchasing experience and we hope to have you back at BMW of Salem in the future.

November 27, 2019

Dealership Rating
Employee Rating

One of my best car buying experience. Avery was friendly, respectful and patient. Matt thanks for working with me. It was appreciated. You all saved a BMW customer! More

by Onepish
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bledsoe , Matt Paden

September 30, 2019

Dealership Rating
Employee Rating

Ames was absolutely wonderful to deal with! He made the whole experience of buying a car so enjoyable and easy. When we first came in we were just starting to look and had no idea what we were really wanti More

by Alissa Brady
Recommend Dealer
Yes

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