Wally Branson
Wally Branson at Paul Miller Motor Company

Wally Branson | Page 5

Service Advisor

Paul Miller Motor Company

975 East New Circle Road
Lexington, KY 40505

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81 Reviews
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81 Reviews

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81 Reviews of Wally Branson

February 02, 2017

Dealership Rating
Employee Rating

Auto Butler Did a great job on the Auto Butler treatment on my 2014 F-150. I use Paul Miller for all my service needs. Thank you all! More

by fordfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2017

Paul Miller Motor Company responded

We are so happy to hear about your experience with us! We hope to see you again in the future. We really appreciate your feedback!

January 25, 2017

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Employee Rating

Happy with all my service Everyone was very helpful and knowledgable. I worked mostly with Dave Linebaugh (sp?) and was very pleased. I am happy with my new car and will br More

by Freestyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Linebaugh

Jan 26, 2017

Paul Miller Motor Company responded

Katie, we are so happy to hear you enjoyed your experience with us! We hope to see and work with you soon.

December 21, 2016

Dealership Rating

"Works Package" for 2013 Escape. Without an appointment, I visited Service for the "Works Package" for my 2013 Explorer. The resulting check list revealed a couple of items in need o More

by Marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2017

Paul Miller Motor Company responded

Marion, We are happy to hear that we were able to identify and correct any issues that your vehicle may have had. We look forward to seeing you at your next oil change!

December 10, 2016

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Employee Rating

45K maintenance Had the 45K maintenance done on my 2014 Ford. Wally was great to work with again. Explained the outcomes of the tests and what needed to be done. Feel More

by EBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2017

Paul Miller Motor Company responded

EBrown, We truly appreciate your business and the time you have taken to share your positive experience! We look forward to seeing you again!

December 06, 2016

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Employee Rating

1st Time Service Greeted promptly in service area and taken care of quickly without an appointment for an oil change and tire rotation. And all while being able to re More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2016

Paul Miller Motor Company responded

We are so glad to hear your service experience was 5 STAR and that you had a comfortable wait in the waiting area! Thank you so much for taking the time to share it with us and we are happy to have you in the Paul Miller Family!

November 21, 2016

Dealership Rating
Employee Rating

Awesome Service Had my car serviced for an oil change. Staff was great/friendly. All service personnel was respectful/helpful. If you are looking for the number one f More

by FORD#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Atwood , Michael Hicks, David Schmidt

Nov 21, 2016

Paul Miller Motor Company responded

Wow! Thank you so much for the amazing review! We are are grateful to have all of our amazing service team members who leave a lasting 5 STAR experience with our customers! We look forward to seeing you again for any future needs you may have!

October 18, 2016

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Employee Rating

Right on time and got me right in on short notice Had tires ordered, they came in 3 days early and they got me in within 30 mins of telling me they were in. They said 1.5 hours to complete. It was al More

by Abjones113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2016

Paul Miller Motor Company responded

We are so glad Wally and the rest of our team were able to provide you with a 5 STAR experience! It is always exciting when a shipment comes in early and we are so glad to hear we were able to get you in and out of the service department as quickly as you needed!

October 17, 2016

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Employee Rating

Best Service Ever! I brought my 1995 Hyundai Sonata to Paul Miller to get it ready for winter Saturday. Absolutely the best service! Professional, pleasant and with such More

by Babzilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2016

Paul Miller Motor Company responded

We are so happy we were able to provide your 1995 Hyundai Sonata with a 6 STAR service thanks to our team and Wally! We are so thankful for such a hard working team that leave every customer with a smile! We are so glad you also got to try out all of the great food options available during your wait! We look forward to seeing you for any future needs you may have!

October 14, 2016

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Employee Rating

I was going to give an excellent review! Now, I have to say my experience was even better than excellent! I was so happy that even though it was one of their busiest Thursday Ladies Days Wal More

by Pleased as Punch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2016

Paul Miller Motor Company responded

Thank you so much for taking the time to share your 5 STAR experience at Paul Miller Auto Group! We are so lucky to have Wally who always goes the extra mile to make sure customers leave with their car exactly the way they need it, even on those hectic Ladies Days!

October 12, 2016

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Employee Rating

Several.tire, engine, steering repair (multiple veh) I have several cars and trucks. Wally Branson at Paul Miller is a great guy to work with. The whole crew is very nice. They always wash the car and More

by nbird1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Atwood

Oct 17, 2016

Paul Miller Motor Company responded

Thank you so much for taking the time to share your experiences at Paul Miller Auto Group with us! We are so lucky to have Wally and the rest of our amazing team that work to provide every customer with a 5 STAR experience! We look forward to seeing you for any future needs you may have!

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