Walter Petris | Page 21

I have been searching for a Jeep near me - but because of Covid and the shutting down of production, it was very hard to find one that would "be mine". I saw on the internet the perfect one but it was an ho Covid and the shutting down of production, it was very hard to find one that would "be mine". I saw on the internet the perfect one but it was an hour drive for me, an hour and a half in traffic. I was greeted by Carlos Delgado and underneath his Covid mask I know that he was smiling and it was genuine. He showed me the Jeep, let me test drive it and I knew right then and there that this was the one that was meant for me. A beautiful two door black Rubicon. Walter Petris came to assist in the "adoption" and I didn't feel pressure from them at all. I hate going into dealerships because of this but they must have sensed it because they were very gentle and did not push the sale. Long story short, by the time I left, I felt satisfied with the purchase and education they had given to me about my new Jeep. I came back a few times after that for different reasons and each time they both greeted me warmly and spent a little time with me chatting about my new vehicle. They didn't just drop me after the sale, the wonderful, true interest in me continued on and I honestly can say that I am very impressed by the way I was treated. Go see Carlos Delgado (there are three Carlos there, he's "number 3") and Walter Petris. They are both real sweethearts and the kindest people. Thank you San Leandro for having these two wonderful men on your team. They are truly an asset. Thank you Walter, thank you Carlos. More

by Arlene Verified Customer Verified Customer

Report | Print

We searched for a RAM 2500 in our area, but there was very little inventory available - San Leandro definitely had the best selection and availability! We were driving away in our new truck in just a few very little inventory available - San Leandro definitely had the best selection and availability! We were driving away in our new truck in just a few hours, complete with trade-in of our old vehicle. Our salesman was knowledgable, efficient and friendly - he made the truck buying process so easy! Thank you, Frank :-) More

by KBROWN Verified Customer Verified Customer

Report | Print

My experience at this was dealership was pretty as I walked in a sales representative greeted me within 20-35 seconds. When it came down to purchasing a vehicle the worked with me as much as possible to walked in a sales representative greeted me within 20-35 seconds. When it came down to purchasing a vehicle the worked with me as much as possible to get payments where I was comfortable, I would have like my payments a lil lower and with 1 more add-on but I'm satisfied. More

by KEVIN.EMERSON1982 Verified Customer Verified Customer

Report | Print

This dealership made great use of my time. I had a budget but didnt mind going over for tbe quality truck I received. I will definitely shop here again. but didnt mind going over for tbe quality truck I received. I will definitely shop here again. More

by DEWEYFORD2 Verified Customer Verified Customer

Report | Print

Great dealership! The sales team was awesome and professional. It is rare to find a dealership who has a sales team that listens to your needs and looks at your situation to get you the best deal a professional. It is rare to find a dealership who has a sales team that listens to your needs and looks at your situation to get you the best deal and price! Great job guys! Keep up the great work! Frank and Art you guys rock! More

by Mervinestabillo Verified Customer Verified Customer

Report | Print

Everyone was very helpful with the whole process, and everything went very smoothed! The service was great and all out questions and concerns were met and answered! everything went very smoothed! The service was great and all out questions and concerns were met and answered! More

by VASQUEZCLAUDIA22 Verified Customer Verified Customer

Report | Print

Excellent Selection and Great Customer Service I had a great buying experience at San Leandro Dodge. Alfredo was great to work with and he took the time to understand what I was looking for to help I had a great buying experience at San Leandro Dodge. Alfredo was great to work with and he took the time to understand what I was looking for to help me narrow my choices. The only negative (if it can be considered one) is that parking was tight because of the large inventory of vehicles. You shouldn't have any issues finding what you're looking for given they have a huge lot as well as two remote locations with more cars. More

by TEPA75 Verified Customer Verified Customer

Report | Print

Sales man was a wee some. He was very helpful and knew his stuff. I would recommend Vick. They really mad the process easy and fun. his stuff. I would recommend Vick. They really mad the process easy and fun. More

by ramez1 Verified Customer Verified Customer

Report | Print

Overall experience was good. However I was given one key and when I called to see about getting a spare key I was told it would cost 400 dollars. To me that's ridiculous. I assumed there would be 2 keys. No and when I called to see about getting a spare key I was told it would cost 400 dollars. To me that's ridiculous. I assumed there would be 2 keys. Not happy More

by poststreetpapa Verified Customer Verified Customer

Report | Print

Purchase process look an extraordinarily long time. Needs to be more automated. Could be staffing issue due to Covid, but wasn’t clearly communicated and took twice as long as expected despite me Needs to be more automated. Could be staffing issue due to Covid, but wasn’t clearly communicated and took twice as long as expected despite me only looking at one vehicle. More

by joe.zobairi Verified Customer Verified Customer

Report | Print