Walter Roman | Page 12

Buyers Beware! ….impossible to work with! I myself have bought 12 new vehicles, and have never been more disappointed with a dealership, I’d buy a car from a junkya ….impossible to work with! I myself have bought 12 new vehicles, and have never been more disappointed with a dealership, I’d buy a car from a junkyard before considering calling Avantura Chrysler Jeep. Walter the Salesman; treats you like you’re a nobody, and thinks he’s the owner! I have text messages I’ll be posting on yelp, and with DPBR, & BBB!….they lost out on a 55k deal over $1000 charge. They are Charging customers a delivery fee’ of 1k for used vehicles. Used vehicles are traded in there, and brought to them when we trade vehicle for a newer one, so how can they expect to charge delivery fee on that used vehicle?!?….they were 3500-4k lower on their trade offer than a few other dealers, ok that’s up to them to quote, but when you go on their website,for trade appraisal it says they’ll give you 1k more than their quote as a bonus, BULLS***!….another joke!…. Consumer’s; take business elsewhere or they’ll try and try to railroad you! WHAT A SHAME! Oh, and to top it, we Told them Countless times, we had an approval from our Credit Union, but they, “ Walter Ramon” insisted he run credit to beat our pre approved Rate, but DIDNT! ….totally Shot-gunnerd our Credit. We Still we’re willing to purchase the Durango, and were in final Buying Stage’s; till we had enough bullying from them and their terrible Customer Service! Ask to Speak to Finance Manager, and Miguel, answers and impersonates the Manager! I can go on, but have few more complaints to make about them. Cheers! More

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Excelente servicio, Muchísima ayuda y disponibilidad, mi vendedor es el mejor! Gracias por la ayuda brindada! vendedor es el mejor! Gracias por la ayuda brindada! More

by perezcontrerasjoserafael Verified Customer Verified Customer

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I told them what I was looking for, and they made it happen. Very happy with the service and experience. happen. Very happy with the service and experience. More

by MSCALEXANDER Verified Customer Verified Customer

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I bought a brand new car from them that was malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false informatio malfunctioning and they took way too long (2weeks) just to look at it. In the mean time, every time I called they kept on giving me false information about the car because “they thought they were working in my car” when they were actually working on a different one. Then, they sold me a used car and I haven’t been able to adjust the driver’s seat. They salesperson already knows and said I could take the car to the shop, but now I have to leave the car for 2 weeks (again) for them to have time to take a look at it. Really? Terrible customer service. The manager never comes to the phone. You’d have to get really mad to have them put him on the phone and you also have to get even madder to get them to solve whatever issue you have with a car they sold. More

by MS Verified Customer Verified Customer

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Very responsive to my needs and did try to meet objectives to make the deal needed. Looking forward to positive relationship on total package. objectives to make the deal needed. Looking forward to positive relationship on total package. More

by CARJON2002 Verified Customer Verified Customer

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Walter was excellent. He was patient with us, he showed us the vehicles we wanted to see, took us on our test drives. He’s very knowledgeable regarding the vehicles. Mr. P He was patient with us, he showed us the vehicles we wanted to see, took us on our test drives. He’s very knowledgeable regarding the vehicles. Mr. Peralta was also great, he’s is the one who processed the loan and went through the financial aspect of buying a vehicle. More

by yajairamorales4 Verified Customer Verified Customer

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Excellent Service! We had a seamless experience with Walter. He made sure to listen to our needs and answered our questions clearly. We will recommend Walter and Aventu We had a seamless experience with Walter. He made sure to listen to our needs and answered our questions clearly. We will recommend Walter and Aventura Chrysler, Jeep, Dodge and Ram to our friends and family! More

by tiffanyromanb Verified Customer Verified Customer

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Absolutely incredible is all I have to say. The entire dealership . Michael and Anthony in Finance and there leader Paul made me the entire Financing process painless! The entire dealership . Michael and Anthony in Finance and there leader Paul made me the entire Financing process painless! More

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Jeep Aventura is great place to go buy your new car or suv,. Good customer services suv,. Good customer services More

by TONATIUH.0.011 Verified Customer Verified Customer

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Good experience and free car wash it’s very nice. I love aventura dealer ok I love aventura dealer ok More

by Luis Vidal Verified Customer Verified Customer

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