Walter Schlener
Walter Schlener at Brown-Daub Kia

Walter Schlener | Page 3

Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of Walter Schlener

October 12, 2024

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Employee Rating

Quality service provided at the dealership Highly recommend this establish and will most likely purchase my next vehicle with this establishment More

by ABERDECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! Walter and our service team sincerely value your business and look forward to your next visit.

October 10, 2024

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Walter was responsive and courteous when I recently brought my vehicle in for service. The vehicle was due for oil change and tire rotation service. Walter noticed that my inspection was due and sugg More

by CKUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Walter and our team appreciate your business and hope to see you again soon!

October 10, 2024

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Employee Rating

Edward has been extremely helpful. My car is still in the shop, however Eddie has been doing a great job of keeping me informed and up to date on what is going on. Will continue to com More

by di.thakur20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Oct 10, 2024

Brown-Daub Kia responded

It's great to hear that Edward was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

October 04, 2024

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Employee Rating

Walter is great to work with but the policy’s of the dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a More

by ROBERT.COCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2024

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

Oct 09, 2024

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

September 25, 2024

Dealership Rating
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From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More

by BORRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 21, 2024

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I got there he said my appt was Thursday not Friday but he got me in I had it on my calendar and I took off from work thank you More

by barbarapaul78
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 22, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

September 20, 2024

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Employee Rating

We were left waiting until close and car did not get washed like we were told was the delay. More

by Jeff Endrick
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 25, 2024

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Steve Parr General Manager/Vice President 610.829.3009

Sep 25, 2024

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Steve Parr General Manager/Vice President 610.829.3009

September 19, 2024

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Employee Rating

You guys are the best ever You really are nice people the in town and the best service ❤️ More

by EFRAINMARTINEZMUSTANG89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2024

Dealership Rating
Employee Rating

After completing service the dealership stated they needed to order a part and would call me when it came in. I had not heard anything for the next 2 weeks so I called the dealership to ask if the part More

by VYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Parr General Manager/Vice President 610.829.3009

Sep 19, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Parr General Manager/Vice President 610.829.3009

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