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Waseem Srouji
Waseem Srouji at Temecula Valley Toyota

Waseem Srouji

Express Service Advisor

Temecula Valley Toyota

26631 Ynez Rd
Temecula, CA 92591

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Waseem Srouji

May 25, 2026

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Employee Rating

Professional, courteous, knowledgeable, and customer friendly. Nice waiting lounges. Very fast and prompt services, realistic waiting times. More

by Tmachingo
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Vazquez, Ryland Rubio, Elizabeth Alvarez

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May 26, 2026

Temecula Valley Toyota responded

We're thrilled to hear that you had a great experience with our team and enjoyed our waiting lounges. Your satisfaction is our priority, and we appreciate your kind words about our service. Looking forward to seeing you again! Regards, Tom Rudnai President

February 01, 2026

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Staff is always courteous and they always do good work. Love the new customer waiting area too. More

by Jodigarcia33
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Workmanship
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Recommend Dealer
Yes
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Feb 02, 2026

Temecula Valley Toyota responded

We're thrilled to hear you had a great experience with our courteous staff and enjoyed the new waiting area. Your satisfaction is our priority, and we appreciate your kind words! Regards, Tom Rudnai President

September 25, 2025

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Very prompt and professional service. New service facility and lounge are fantastic. Great job TVToyota! More

by Jason Fairfax
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Vollbrecht, Alonna Holguin , Emianillo (unknown last)and Arthur Neil

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Sep 26, 2025

Temecula Valley Toyota responded

Jason, We’re thrilled to hear you enjoyed our prompt service and new facilities. Our team works hard to provide a great experience, and your feedback means a lot to us. We look forward to seeing you again soon! Regards, Tom Rudnai President

September 10, 2025

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Everything was pretty smooth! Got there checked was told how long it would take and done! Thank you More

by jlsantiagooax
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Workmanship
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Recommend Dealer
Yes
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Sep 11, 2025

Temecula Valley Toyota responded

We're thrilled to hear about your smooth experience! Thank you for taking the time to share your feedback. We strive to keep things efficient and transparent for our customers. Looking forward to serving you again! Regards, Tom Rudnai President

March 05, 2025

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Other than the extremely long wait, it was great. The employees were nice and tried to be understanding. More

by jdd2140
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Service Time
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Recommend Dealer
Yes
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Mar 07, 2025

Temecula Valley Toyota responded

We appreciate your patience and we're glad you received the quality service you deserved. We hope all is well and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Tom Rudnai President

Mar 08, 2025

jdd2140 responded

Thx for responding. I appreciate that.

March 02, 2025

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Employee Rating

Usually pretty fast with oil changes etc. Very slow last time. Seems like they’re trying to upsell maintenance items too. Maybe price your cars lower so you don’t have to make up revenue thro More

by Buck
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Workmanship
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Recommend Dealer
Yes
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Mar 03, 2025

Temecula Valley Toyota responded

Buck, We're disappointed to see we fell short of expectations at your most recent service visit. We always want to be providing a 5-star experience, which is why we'd like to speak with you further about this. When you have an opportunity, please contact Service Director, Greg Curtis at 951-384-4460 or gcurtis@tvtoyota.com. We look forward to hearing from you. Regards, Tom Rudnai President

January 30, 2025

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Great service. Helpful staff. Done on time. Easy to make appointment. I liked the new way they order the cars as they arrive. More

by sharonthompson.me
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Service Time
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Recommend Dealer
Yes
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Jan 30, 2025

Temecula Valley Toyota responded

It's a pleasure to see that you had a quick service experience! We look forward to seeing you again! Regards, Tom Rudnai President

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