From beginning to end, it was a fantastic experience.
Everybody was clear and precise about what needed to be done and how much it would cost in. Wayne was extremely helpful and everything.
Everybody was clear and precise about what needed to be done and how much it would cost in. Wayne was extremely helpful and everything.
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by Jvmatranga
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Xides
I do not to much about this service.
However, they did what they said they would do. My vehicle was ready in a hour and 15 minutes.
Good Work!
However, they did what they said they would do. My vehicle was ready in a hour and 15 minutes.
Good Work!
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by N_LORDES
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2024 -
Nucar Chevrolet of Norwood responded
We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience.
Sincerely,
The Nucar Chevrolet of Norwood Team
Alex was great!
This was a very low pressure car buying experience and when discussing the final details of the deal all of my requests were honored and the deal was
This was a very low pressure car buying experience and when discussing the final details of the deal all of my requests were honored and the deal was very fair. I would recommend Alex to anyone looking to buy a car. The car was delivered fully prepped and delivered before the expected date that we agreed upon and pickup was seamless and with the time taken to go over all of the options and the dealership department’s walk through I feel like I left happy and no questions about the car I purchased.
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by PATRICK.ROSE2018
Jan 23, 2024 -
Nucar Chevrolet of Norwood responded
Patrick, thank you for the feedback! We are happy to hear about your positive experience at Nucar Chevrolet of Norwood, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
The Nucar Chevrolet of Norwood Team
If I could give this dealership a 0 star review I would.
I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast for
I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast forward 72 hours without a vehicle my truck still wasn’t looked at and no one had reached out with any sort of explanation or to offer a rental. When I finally reached a manager he told me he would take care of it and provide an interior detial for my troubles. Which I would assume would be standard anyway after investigating a leaking sunroof on ‘22 truck. When I picked up my vehicle a week later my truck not only didn’t have a detail which was promised but it was covered in snow and ice which I had to clean off myself.
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by MCBRIEN231
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jack Adam
Jan 23, 2024 -
Nucar Chevrolet of Norwood responded
We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you.
Sincerely,
The Nucar Chevrolet of Norwood Team
Good, fast maintenance, I like the full inspection and
recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than
recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than just a text so I could talk to him and ask questions about it before approving it
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by Traverse guy
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wayne Xides
Dec 07, 2023 -
Nucar Chevrolet of Norwood responded
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Sincerely,
The Nucar Chevrolet of Norwood Team
Quick and easy dealer experience as a first time buyer.
Was made to feel comfortable and they were respectful towards all questions.
Was made to feel comfortable and they were respectful towards all questions.
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by Ryan
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Xides
Dec 05, 2023 -
Nucar Chevrolet of Norwood responded
Ryan, we sincerely thank you for going out of your way to write this review about Nucar Chevrolet of Norwood. We try to create a comfortable and stress-free environment for each and every customer.
Sincerely,
The Nucar Chevrolet of Norwood Team
Workers at the dealership were wonderful.
Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes.
Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes.
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by DANIELLESHAW2017
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Xides
Dec 07, 2023 -
Nucar Chevrolet of Norwood responded
Danielle, it appears the impression you received during your recent experience with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please contact us so we can work toward a resolution and improve our phone service. Your satisfaction is of the utmost importance. Thank you.
Sincerely,
The Nucar Chevrolet of Norwood Team
Swift, Professional, and kind service They were in
constant communication with me and I never felt like they were upselling me on any service
constant communication with me and I never felt like they were upselling me on any service
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by NICK.NUDLER
Verified Customer
Verified Customer
Other Employees Tagged:
Wayne Xides
Nov 30, 2023 -
Nucar Chevrolet of Norwood responded
Thank you so much for taking time out of your day to share your experience with everyone, Nick. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
The Nucar Chevrolet of Norwood Team
They sell people cars with defective engines and when
you bring it back for servicing they want nothing to do with you. When the check engine light is on they just shut the code off and that's it. Even a
you bring it back for servicing they want nothing to do with you. When the check engine light is on they just shut the code off and that's it. Even after telling them there was choking smoke coming from the car's exhaust.
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by SMCANNIFF
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2023 -
Nucar Chevrolet of Norwood responded
I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Nucar Chevrolet of Norwood. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon.
Sincerely,
Michael Dipaolo
mdipaolo@dcd.auto
I had a wonderful buying experience when I purchased my
truck. The staff was awesome.
truck. The staff was awesome.
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by APOPE5
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Nucar Chevrolet of Norwood responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.
Sincerely,
The Nucar Chevrolet of Norwood Team