Wayne Xides | Page 3

If I could give this dealership a 0 star review I would. I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast for I had an appointment set for a certain time and was told they would call me with a diagnosis that afternoom or to tell me my truck was done. Fast forward 72 hours without a vehicle my truck still wasn’t looked at and no one had reached out with any sort of explanation or to offer a rental. When I finally reached a manager he told me he would take care of it and provide an interior detial for my troubles. Which I would assume would be standard anyway after investigating a leaking sunroof on ‘22 truck. When I picked up my vehicle a week later my truck not only didn’t have a detail which was promised but it was covered in snow and ice which I had to clean off myself. More

by MCBRIEN231 Verified Customer Verified Customer

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Good, fast maintenance, I like the full inspection and recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than just a text so I could talk to him and ask questions about it before approving it More

by Traverse guy Verified Customer Verified Customer

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Quick and easy dealer experience as a first time buyer. Was made to feel comfortable and they were respectful towards all questions. Was made to feel comfortable and they were respectful towards all questions. More

by Ryan Verified Customer Verified Customer

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Workers at the dealership were wonderful. Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes. Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes. More

by DANIELLESHAW2017 Verified Customer Verified Customer

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Swift, Professional, and kind service They were in constant communication with me and I never felt like they were upselling me on any service constant communication with me and I never felt like they were upselling me on any service More

by NICK.NUDLER Verified Customer Verified Customer

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They sell people cars with defective engines and when you bring it back for servicing they want nothing to do with you. When the check engine light is on they just shut the code off and that's it. Even a you bring it back for servicing they want nothing to do with you. When the check engine light is on they just shut the code off and that's it. Even after telling them there was choking smoke coming from the car's exhaust. More

by SMCANNIFF Verified Customer Verified Customer

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I had a wonderful buying experience when I purchased my truck. The staff was awesome. truck. The staff was awesome. More

by APOPE5 Verified Customer Verified Customer

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Our experience was excellent. We had support from the entire dealership and multiple departments to try and solve our challenge. We had support from the entire dealership and multiple departments to try and solve our challenge. More

by HBRAD.FENN Verified Customer Verified Customer

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Wayne was very helpful in getting my small service request done quickly and getting me back on the road. request done quickly and getting me back on the road. More

by TEDJONES823 Verified Customer Verified Customer

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SERVICE WORK WAS DONE CORRECTLY AND IN A TIMELY MANNER, i LIKE THE FACT THAT THEY GAVE ME A RIDE TO AND FROM THE DEALERSHIP LIKE THE FACT THAT THEY GAVE ME A RIDE TO AND FROM THE DEALERSHIP More

by NDEVINE Verified Customer Verified Customer

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