Wes Hays | Page 3

Had an amazing experience with this dealership. Went in for an oil change on my current G37s and meet Mr Shon Hood. Showed me a couple of vehicles and caught my attention very quickly. Had amazing deals go for an oil change on my current G37s and meet Mr Shon Hood. Showed me a couple of vehicles and caught my attention very quickly. Had amazing deals going on. And walked out with a beautiful QX50 a deal I just couldn't pass up. Also met with general manager Chris Styles who was awesome as well. Look forward to my next purchase with this dealership. Would recommend all my friends to come and visit Mr. Hood in Mr. Styles. More

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Their service and management staffs are always doing quality job as much as I expect. I would like to recommend Grubb Infiniti to all of my friend. quality job as much as I expect. I would like to recommend Grubb Infiniti to all of my friend. More

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Do yourself a favor and steer clear of the used car side of this dealership , like others have said, they make false promises , they pad costs to inflate pricing, managers are disrespectful xxxxxxxx. They a of this dealership , like others have said, they make false promises , they pad costs to inflate pricing, managers are disrespectful xxxxxxxx. They are beyond unprofessional. More

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My Experience was great I luv the way Mandy took over the situation and help me got a car she work tirelessly and I appreciate her situation and help me got a car she work tirelessly and I appreciate her More

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They make you feel like family and always do an excellent job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. More

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Unnecessary and inflated “dealer prep” fee added to final numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops More

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Service dept. employees are very friendly. Especially when you see the service director is out greeting customers. The service advisor I worked with is very knowledgeable, friendly and always kept me pos when you see the service director is out greeting customers. The service advisor I worked with is very knowledgeable, friendly and always kept me posted with the status on my car. More

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Then bring in my car to Grubbs for years everyone is so courteous and kind and understandable and they get the work done appreciate Grubbs courteous and kind and understandable and they get the work done appreciate Grubbs More

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Don't do business with this used car dealership. I bought a pre owned certified vehicle from them and the car died on me the next day. They will make promises they will not keep, they have salesmen that dont a pre owned certified vehicle from them and the car died on me the next day. They will make promises they will not keep, they have salesmen that dont know what they are doing, and will not call yo u back. This dealership owes me money and has continuously ignored my voicemails, emails, and calls during business hours. They threw away my DV plates when they should have been transferred from one car to another. They refuse to give the simplest of customer service expectations... a return call. Watch out folks... I bought my car end of January 2020 and its now July 2020. I have tried every month calling a least once or twice. No responses, just continued to be ignored. The General Mgr Wes Hays will not respond. Managers Jacob Taylor and Matthew Kusez will not respond. All of the managers will not even bother to give me a simple 5 minute phone call. This company prides themselves in poor customer services, false promises, and ignoring customers after they drive away. I would not recommend buying a car from this place. This place deserves only half a star. More

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Friendly totally attentive and took care of us promptly!! We will always tell our friends about Grubbs Infiniti ! Julie and your front desk lady are real Gems ! We will always tell our friends about Grubbs Infiniti ! Julie and your front desk lady are real Gems ! More

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