Wes Myers
Wes Myers at Thornton Automotive Dover

Wes Myers | Page 13

General Manager

Thornton Automotive Dover

3885 Carlisle Rd
Dover, PA 17315

Contact Me
4.9
279 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

4.9

279 Reviews

Write a Review

279 Reviews of Wes Myers

March 09, 2017

Dealership Rating
Employee Rating

Satisfied Customer First time buying a car from Thornton. I will definitely go back when I am in need of another vehicle. They went able and beyond to get me into my car More

by Kimberlyb751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Goelz

March 07, 2017

Dealership Rating
Employee Rating

Awesome experience Saler Timothy Goelz was really repsonsibe for helping me find the car that I want, he did a lot of research on which one fits the best for me and gave More

by Jong I Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Warfield , Tim Goelz

March 03, 2017

Dealership Rating
Employee Rating

TIM GOELZ IS AMAZING! Tim was very nice and accommodating!! I would highly recommend him and the dealership! Wes Was also very helpful in the finance department and also ve More

by Ally Seibert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Goelz

March 01, 2017

Dealership Rating
Employee Rating

Exceptional These employees went above and beyond the call of duty to get us into a truck that was in our price range. They were non-pushy and respectful. I fel More

by paulstruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Warfield , Tim Goelz, Courtney

February 28, 2017

Dealership Rating
Employee Rating

Great experience Very informative about what was going on with my vehicle.. They were easy to deal with and willing to help all the could.. Highly recommend would def More

by kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Goelz

February 24, 2017

Dealership Rating
Employee Rating

Hands down best dealer around!!!! Very pleased & satisfied with their commitment, service and overall experience. This is a dealership you can really depend on to make sure you are tak More

by Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Warfield , John Randall

February 19, 2017

Dealership Rating
Employee Rating

Never thought I would have bought a Ford!! My search started online for a Dodge Avenger, that's how I found the Dealership. After several conversations on the phone with Tim and Wes I went to More

by Kim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Goelz

January 17, 2017

Dealership Rating
Employee Rating

Read through fine print!!! Our trade in was picked apart and we were not given a fair price. The extended warranty wad not completely explained to us. We had agreed to things th More

by Anonymous123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Randall

Feb 02, 2017

Thornton Automotive Dover responded

First and foremost, thank you very much for your business. We are very sorry that your experience was not considered a 5 star experience because that is what we strive for with every customer. To elaborate on your trade review, please understand that there are many reasons why a trade isn't worth a certain amount. Those reasons include: Information received on the vehicle history report, the condition of the vehicle's body, the inspection date, interior condition, engine noise, transmission shifting issues, the tire condition, and many more. We complete a trade appraisal sheet with every trade appraisal and we review this information with the customer when we present the trade value. We are very particular with the vehicles that we sell to our customers, along with vehicles we take in on trade. This prevents selling traded vehicles to the next customer with issues that could have been avoided. We would, however, be more than happy to go over this information with you again at your convenience. With extended warranties or service contracts, we like our customers to know all of their options to protect their investment. We present coverage's from Powertrain coverage to Comprehensive coverage to our customers and let them decide which one, if any, they would like to protect themselves with. It is our customers' decision on whether or not they would like to purchase the service contract. We highly recommend it, but in the end it is our customers decision to make, depending on their financial situation. We also present a Service Contract brochure to explain all coverage's, which help our customers make the right decision for them. It is our goal, as a company, to give our customers as much information as possible to allow them to make a well-informed decision. And, developing a relationship with our customers for years to come has always been our #1 goal.

January 06, 2017

Dealership Rating
Employee Rating

Excellent service for 1st time buyer Great service, very patient, the sales staff made us feel very welcome, we did not feel pressured at all, kid friendly, nice selection of vehicles, de More

by Rhartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Goelz, Wayne Hawksworth

December 13, 2016

Dealership Rating
Employee Rating

Awesome folks. They even stayed late to finish the paperwork so I could take the car home that night. Informed me about GAP & warranty insurance rebates on More

by jillpay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Warfield , Tim Goelz

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