Wesley Schoettner | Page 2

Avoid Mile High Honda for Service—You Deserve Better I brought my 2013 Honda Civic in for a transmission service. It took much longer than expected, but I tried to be patient. Afterward, they recommended brought my 2013 Honda Civic in for a transmission service. It took much longer than expected, but I tried to be patient. Afterward, they recommended over $2,000 in additional services—which I declined. Fast forward a few weeks (with very little driving), and my car suddenly started overheating. Thankfully, I was near another mechanic who diagnosed the issue: a thermostat stuck closed. According to them, Mile High Honda had only drained and refilled my coolant—they didn’t actually inspect any internal parts, which should be standard during a complete radiator service. Because of their negligence, I had to spend another $500 to fix the issue. When I brought it to their attention, they offered a $75 refund—barely anything compared to the cost of the repair. We suggested that a fair compromise would be refunding half of the service amount ($280), but instead of working with us, they completely ghosted the conversation. All over an additional $60. This was an incredibly disappointing experience. Poor service, no accountability, and zero follow-through. If you value honest, reliable care for your vehicle—take it somewhere else. More

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