Weston Wallace

Longo Toyota of Prosper responded

We're thrilled to hear that you found our team (Weston) friendly, knowledgeable, and responsive. It's great to know that our efficient service scheduling, clear communication, and easy rental process made a positive impression. Team Longo

Longo Toyota of Prosper responded

We’re beyond grateful for your kind words! It’s wonderful to hear that Jared provided you with such a seamless and positive experience from start to finish. He truly goes above and beyond for every customer, and we’re so happy to know his kindness and dedication made such an impact on you. Thank you for trusting us and for sending your family and friends our way—your support means the world to us. We’ll be sure to pass along your appreciation to Jared! Keep being awesome, and we look forward to seeing you again soon! Longo Toyota of Prosper

Longo Toyota of Prosper responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience with us has been so positive that you'd bring your family and friends—there’s no greater compliment. At Longo, we take pride in creating a welcoming, relaxed environment and providing exceptional service from start to finish. It means a lot to know that our team made you feel valued and at ease. We truly appreciate your support and look forward to seeing you again soon!

Longo Toyota of Prosper responded

It's great to hear that you purchased your car from RW in 2020 and continue to have it serviced at Longo Toyota of Prosper with Doug. Keeping your vehicle running smoothly is important, and we're glad Longo has been a reliable place for you. We appreciate your continued trust and look forward to assisting you in the future.

Longo Toyota of Prosper responded

Your review is appreciated. We are glad to hear that your routine maintenance was done in a reasonable amount of time. Thank you for reaching out. Team Longo Toyota of Prosper

Longo Toyota of Prosper responded

We're thrilled to hear that Weston was able to assist you effectively, especially after the initial confusion. It's great to know that he stepped up and provided excellent service. We appreciate team members like Weston who go above and beyond for our customers. Thank you immensely for sharing your experience with us! Your feedback helps us continue to improve our service. Team Longo Toyota of Prosper

Longo Toyota of Prosper responded

Thank you for sharing your positive experience with our service department! We're so glad to hear that our team has consistently provided excellent service whenever you've needed assistance with your vehicles. We truly value your trust in us and are committed to maintaining the high standards you’ve come to expect. We look forward to continuing to serve you and your vehicles for years to come! Team Longo Toyota of Prosper

Longo Toyota of Prosper responded

Thank you so much for your kind DealerRater post! We're truly humbled by your feedback. It was our pleasure to serve you, and we're glad to hear that we were able to go the extra mile to ensure your truck was properly fixed. We truly appreciate your trust in our team, and we're grateful to have the opportunity to help. Team Longo Toyota of Prosper

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience with us on DealerRater! We truly appreciate your kind words and are thrilled to hear that you’ve had such a positive experience with our team over the past 5 years. Weston and our entire service team work hard to provide the best possible service, and it’s wonderful to know that their efforts have made a difference for you. Team Longo

Longo Toyota of Prosper responded

Thank you for sharing your experience! We're glad to hear that our team provided prompt and courteous service and was able to resolve your tire issue quickly. Your recommendation means a lot to us, and we appreciate your trust in our service. Team Longo Toyota of Prosper